Behavior & Commitment
This field of study focuses on understanding, predicting, and improving behaviors in a work setting.
What is Organizational Behavior
The study of how people behave in organizations and how those behaviors impact the organization.
This theory suggests that employees learn by observing the actions of others and then repeating the observed behavior.
What is Social Learning Theory
Proposes that people learn primarily by observing and imitating the behaviors of others, essentially acquiring knowledge and skills through modeling and social interactions
This type of job performance includes an employee's core responsibilities and duties.
What is Task Performance
The technical proficiency of an employee in performing their job responsibilities. It's a component of job performance, which is the sum of all employee behaviors that have value to the organization.
This is how happy or content employees are with various aspects of their work environment.
What is Job Satisfaction
The degree of pleasure or happiness that an individual feels in their job.
This is the force that initiates, directs, and sustains a person’s efforts to achieve a goal.
What is Motivation
The reason or reasons one has for acting or behaving in a particular way.
This term refers to the shared values, norms, and beliefs that shape employee behavior in an organization.
What is Organizational Culture
The set of shared values, beliefs, attitudes, and behaviors that define an organization and influence how employees interact with each other and the organization
These are specific types of knowledge that employees can articulate and explain to others.
What is Explicit Knowledge
Knowledge that is easy to document, share, and articulate. It can be expressed in a formal and systematic language, and is often stored in material formats such as books, databases, and how-to videos.
Voluntary behaviors that contribute to the social and psychological environment of the workplace are known as these.
What are Citizenship Behaviors
The voluntary, positive, and constructive actions that employees take to support their organization and colleagues.
This model suggests that job satisfaction is determined by what employees want and what they have.
What is the Value-Percept Theory
An organizational psychology theory that suggests an individual's job satisfaction is based on their perception of the value they receive from their job
This theory of motivation is based on a hierarchy of needs, with self-actualization at the top.
What is Maslow’s Hierarchy of Needs
A theory that explains how human needs are organized from basic to advanced, and how these needs motivate people
This is the strongest predictor of both job performance and organizational citizenship behavior.
What is Affective Commitment
An employee's emotional attachment to their organization
This type of knowledge is not easily communicated but may be crucial for task performance.
What is Tacit Knowledge
A person's unique, personal knowledge that is gained through experience, training, and interactions with others. It's often difficult to articulate or document, and is sometimes referred to as "tribal knowledge" because it spreads within a group or organization without being formally documented.
Actions that intentionally harm the organization or its members fall under this type of behavior.
What are Counterproductive Work Behaviors
(CWB), also sometimes referred to as workplace deviance, is defined as “voluntary behavior that violates significant organizational norms and in so doing threatens the well-being of an organization, its members, or both.
The theory that dissatisfaction with work will eventually lead employees to quit or disengage.
What is the Exit-Voice-Loyalty-Neglect Model
When citizens have a credible exit threat and states are dependent on their citizens, states are less likely to take actions that the citizens would object to.
This theory suggests that employees are motivated when they perceive fairness in the rewards they receive for their efforts.
What is Equity Theory
A social science concept that describes how people evaluate the fairness of their exchanges with others.
This form of commitment is based on the cost associated with leaving the organization.
What is Continuance Commitment
A sense of loyalty to an organization that's based on the fear of losing something if an employee leaves.
In a social network, this individual is likely to have the lowest affective commitment and highest likelihood of leaving.
Who is the person with the fewest strong social connections
This process involves breaking down a job into its components to determine the knowledge, skills, and abilities needed for effective performance.
What is Job Analysis
A systematic process that involves studying a job to understand its nature and provide a detailed description.
This is the most important predictor of job satisfaction, involving relationships with coworkers and supervisors.
What is Interpersonal Relationships
Social and emotional interactions between people that involve mutual needs fulfillment.
This motivational theory focuses on the role of expected outcomes and the value of those outcomes.
What is Expectancy Theory
A motivational theory that explains how people choose actions based on their expectations of the outcomes
An employee stays at a company because of moral obligation, not necessarily desire.
What is Normative Commitment
A sense of responsibility and obligation that employees feel towards their job or organization-the degree to which employees believe they should stay committed to a particular target.
This is the process of rewarding employees based on the demonstration of desired behaviors.
What is Behavioral Modeling
An approach used by companies to better understand and predict consumer actions. Behavioral modeling uses available consumer and business spending data to estimate future behavior in specific circumstances.
These are the three things required for creative performance in an organization.
What are Expertise, Creative Thinking Skills, and Intrinsic Motivation
A measure of how employees feel about the five key facets of work, including pay and the work itself.
What is the Job Descriptive Index (JDI)
A scale that measures employee satisfaction with their jobs.
This theory states that setting specific and challenging goals leads to higher performance.
What is Goal-Setting Theory
The process of establishing specific and effective targets for task performance.