Collecting, Analyzing, and Feeding Back Diagnostic Information
The attempts to summarize comments into meaningful categories.
content analysis
Planned activities to improve group task performance, interpersonal skills, and problem-solving abilities
Team-Building
The broad set of activities through which organizations learn and organize knowledge
Knowledge Management
Extent to which influence and authority are pushed down into the organization
Power
From the videos on October 1, 2026, what was the name of the project Apple was working on?
Project Purple
A graphical method for displaying data that shows the number of times a particular response was given.
frequency distribution
A Manager's Role in Team Building: Managers are ultimately responsible for team functioning and improvement is?
Accountability
Making a road map of key activities
Activity planning
Joint problem-solving beyond collective bargaining
Cooperative Union-Management Projects
In the video from October 22, 2026, "Employee Engagement by Patrick Lencioni," what were the 3 points?
Anonymity, Irrevelevance, and "Immeasurement"
Used to ensure results are not due to random error or chance
Statistical Analysis
Episodic Model of Conflict, what are the four resolution strategies?
Preventive, Control, Coping, and Resolution
Skilled at creating, acquiring, interpreting, transferring, and retaining knowledge, and at purposefully modifying its behavior to reflect new knowledge and insights
Learning Organization
Support and community for employees with shared identities or interests
Employee Resource Groups (ERGs)
Name the two teams who played in London, England for the Union Jack Classic. Hint: it was the game your instructor went to in September.
Arizona State University and the University of Kansas
Transmitting information about beliefs, norms, and values
Socialization
Recognize diverse group roles and balance self-identity with behaviors that support both task-related and group-maintenance activities
The functional roles of group members
Information technology and the development of databases where knowledge can be accessed and used by appropriate members
Codification
Used globally across functions to improve quality, productivity, and employee satisfaction
Total Quality Management (TQM)
Transforming markets and organizational functions through increased economic interdependence and cross-border movements.
Globalization (chapter 1)
This refers to how well organization members understand and perform the behaviors associated with an intervention
Knowledge
Planned actions or events intended to increase effectiveness
Intervention
The established set of core values, norms, and beliefs shared by organization members
Culture
Integrate structure, work design, management, and layout to enhance employee participation and performance.
High-Involvement Organizations
What does QWL stand for?
Quality of Work Life