Structure of the HR Function
An organizational structure that leverages staff expertise in certain areas to improve the entire organization’s strategic performance.
What is center of excellence (COE)?
Way an organization groups jobs to coordinate work
What is departmentalization?
Termination of employment of individual employees or groups of employees for reasons other than performance, for example, economic necessity or restructuring; also known as reduction in force (RIF)
What is downsizing?
Umbrella term for the various approaches and techniques, other than litigation, that can be used to resolve a dispute
What is alternative dispute resolution (ADR)?
Conversion of data into a format that protects or hides its natural presentation or intended meaning
What is encryption?
Arrangement in which an enterprise and a vendor share different tasks within a larger complex, often strategic responsibility
What is cosourcing?
Organizational structure in which departments are defined by the services they contribute to the organization’s overall mission, such as marketing and sales, operations, and HR
What is a functional structure?
Process of investigating a decision thoroughly before finalizing it to identify all potential factors that could affect the positive and negative impacts of the decision
What is due diligence?
Method of dispute resolution by which disputing parties agree to be bound by the decision of one or more impartial persons to whom they submit their dispute for final determination
What is arbitration?
Business management software, usually a suite of integrated applications, that a company can use to collect, store, manage, and interpret data from many business activities
What is enterprise resource planning (ERP)?
HR structural alternative that allows organizations with different strategies in multiple units to apply HR expertise to each unit’s specific strategic needs
What is dedicated HR?
Work groups that conduct the major business of an organization
What are line units?
Use of information from past and present to predict future conditions
What are judgmental forecasts?
Orderly way to resolve differences of opinion
What is a grievance procedure?
In a computer context, tricking a user into sharing information that can then be used to access systems
What is social engineering?
Systematic and comprehensive evaluation of an organization’s HR policies, practices, procedures, and strategies
What is HR audit?
Refers to the number of individuals who report to a supervisor
What is span of control?
Process of creating, acquiring, sharing, and managing knowledge to augment individual and organizational performance
What is knowledge management?
Attempt by a union to influence an employer by putting pressure on another employer, for example, a supplier
What is a secondary action?
Software that is owned, delivered, and managed remotely and delivered over the Internet to contracted customers on a pay-for-use basis or as a subscription based on use metrics
What is software as a service (SaaS)?
Process by which an organization contracts with third party vendors to provide selected services/activities instead of hiring new employees
What is outsourcing?
Work groups that assist line units by providing specialized services, such as HR
What are staff units?
Statistical method used to determine whether a relationship exists between variables and the strength of the relationship
What is regression analysis?
Situation in which workers slow processes by performing tasks exactly to specifications or according to job or task descriptions
What is work-to-rule?
Online clustering of individuals in groups with common or shared interests
What are social networks?