OB Overview
This field of study focuses on understanding, explaining, and improving human behavior in organizations.
Organizational Behavior
What are the Big Five personality traits?
Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism
What’s the difference between a group and a team?
Teams have shared goals and accountability
What is Hofstede’s term for how much a culture tolerates inequality?
Power distance
What is job satisfaction?
A positive emotional state from one’s job experience
This approach to management emphasizes using research findings and data to inform decisions, rather than relying solely on intuition or past experience.
Evidence-Based Management
Which Big Five trait is most related to job performance?
Conscientiousness
Name five stages of team development
Forming, Storming, Norming, Performing, Adjourning
What’s the opposite of individualism in Hofstede’s dimensions?
Collectivism
Name one component of psychological empowerment.
Meaning, Competence, Self-determination, Impact
What three levels of analysis does OB focus on?
Individual, group, and organizational
MBTI classifies people into how many types?
16
What is “social loafing”?
When individuals exert less effort in a group
High-context cultures rely heavily on what kind of communication?
Nonverbal cues and shared understanding
What is the rational decision-making model?
Step-by-step approach to make logical decisions
Job satisfaction, organizational commitment, and employee performance are examples of these measurable results studied in Organizational Behavior.
OB outcomes
What is the difference between ability and personality?
Ability = what you can do; Personality = how you typically behave
Define “team diversity.”
Variety in background, skills, or perspectives among team members
What does CQ stand for?
Cultural Intelligence
What is “bounded rationality”?
Making decisions with limited info and processing capacity
OB is considered an interdisciplinary field. Name two disciplines it draws from.
Psychology, Sociology, Anthropology, Economics, Political Science
Explain “person-environment fit.”
Match between individual and organizational values and characteristics
What makes a team effective
Clear goals, mutual trust, commitment, complementary skills
Give an example of deep-level diversity.
Values, beliefs, attitudes
Define “escalation of commitment.”
Continuing to invest in a failing course of action