Central, distinct, and enduring dimensions of an organization
What is organizational identity
100
It is usually the primary reason given for a conversation. Some examples include: persuading, gathering information, instructing, informing, selling and teaching.
What is task goal
100
a research approach that focuses on the physical, cognitive, or psychological characteristics (e.g. traits, abilities, dispositions, etc) that result in leadership effectiveness and/or emergence.
What is the trait approach to leadership
100
the ability or capacity to achieve a goal even against the interests, will, or resistance of others.
What is power
100
the interaction of interdependent people who perceive incompatible goals and interference from one another in achieving those goals
What is conflict
200
a feeling of oneness with the organization
What is identification
200
The skills to manage the flow of communication, such as appropriate turn-taking and topic switching
What is Interaction management skills
200
This type is used when the leader tells her employees what she wants done and how she wants it done, without getting the advice of her people.
What is the autocratic style
200
Nick Saben has power over Alabama football fans on matters outside of sports because fans identify with him. In this case, Saben has a certain type of power of his fans
What is referent power
200
taking credit for success and deny responsibility for failure
What is self-serving bias
300
hear from employees talking about their company so you can see yourself like them and picture yourself working there
What is the common ground technique
300
(a) Job instructions
(b) Job rationales (the reasons justifying particular jobs)
(c) Information on procedures and practices
(d) Feedback on performance of subordinates
(e) Indoctrination message (intended to convey the organization’s cultural values and assumptions and build employee identification).
What is downward communication
300
this model assumes that leaders have relatively stable motives (or traits) and that these must be matched to certain situational characteristics for effective leadership.
What is the contingency/situational approach to leadership
300
Control is built into the technologies used in an organization
What is technological control
300
The tendency to attribute others’ behaviors to dispositional qualities and our own behaviors to external/unstable factors (you did poorly on the exam because you are stupid, but I did poorly because the exam was difficult)
What is actor-observer bias
400
pitting “us against them”
What is the identification by anti-thesis technique
400
The tendency for org discourse to be more conversational, informal, and democratic, with less formality and fewer power markers
What is discourse conversationalization
400
This type of leaders are best suited to highly favorable and high unfavorable situations.
What is task oriented leaders
400
power is based on a system of rational legal rules and the connection of these rules to rewards and punishments
What is bureaucratic control
400
Bluff
Final offers
Low ball
Delay
Limited authority
Good cop/bad cop
Temper tantrum
Pressure to close the deal
Emotional plea
What is competitive negotiation strategies
500
Artifacts that capture the essence of the organization, such as logos, colors, mascots, fonts, and styles of architecture.
What is "unifying symbols"
500
This relationship between leader and members is characterized by a high level of mutual trust, respect and support
What is in-group relationship
500
Challenge the process
Inspire shared vision
Enable action
Model the way
Encourage through rewards
What is transformational leadership
500
when members of work group reward and punish each other for conformity to group values
What is concertive control
500
A conflict management style that is high on assertiveness and low on cooperativeness