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Listening Tools
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Presentations
Questions
Social Styles
100
Nonverbal behavior, Suitable environment
What are Attending Skills?
100
SAY THIS
What is the mnemonic for delivering effective feedback?
100
Empathize their emotions and interest, Assess various appeals
What is Analyze your audience?
100
Open questions
What is Asking effective questions?
100
Refers to perceived effort a person makes to influence others
What is Assertiveness dimension?
200
Door openers, minimal encouragers, Infrequent directed questions
What are Following Skills?
200
The Open Self of the Johari Window
What is the Arena?
200
Consider what they know
What is What do they know and expect?
200
Begin with an overview and provide details and examples
What is responding to questions?
200
Is a measure of degree to which a person's behaviors are perceived as controlled or expressive.
What is Emotionality dimension
300
Paraphrasing or making summative statements
What are Reflecting Skills?
300
Hidden Self of the Johari Window
What is The Facade?
300
Making your message memorable
What is Make the most of the message?
300
Did you finish the project yet?
What is a closed question?
300
Drivers, Expressives, Amiables, Analytics
What are the four social styles?
400
A critical communication skill
What is Active Listening?
400
What people know about you but you do not know about yourself
What is The Blind Spot?
400
Explore possible content
What is Craft the content?
400
Using "IF" or "Assume" in a question
What is Hypothetical questioning?
400
Imaginative, stimulating, enthusiastic
What is Expressive style?
500
Criticizing, diverting, questioning excessively
What are Barriers to active listening?
500
The unknown self
What is The Unconscious?
500
Think visually as you design
What is Design your visuals?
500
Tell us in your own words what happened...
What is an open question?
500
Industrious, systematic, persistant, and detail-oriented
What is Analytics style?