Back to Basics
Main Theories
History
Key players
Readings
100
Conflict is argumentation (T/F)
False
100
What is the classic theory that provides a mathematic system for the modelling of conflict (Von Neuman)?
Game theory
100
Communication scholar directed their attention to social conflicts in the 1950s inspired by riots, and protest movement. (T/F)
False. -> in the 1960s.
100
Who is the CCO theorist who developed the structurational divergence theory? (Hint: she is with us)
Anne M. Nicotera
100
What's the topic for the readings?
Conflict & Bullying
200
What is the most ideal conflict style? (I win, You win)
Collaborating
200
This theory is based on an economic model of profits and losses: Profits = Rewards - Costs
Social Exchange Theory
200
What was the general focus of studies about conflict in 1970~1980s?
conflict styles
200
Who is the researcher who percieves organizations as thirdness from U of Montreal?
James Taylor and Elizabeth Van Every
200
Workplace bullying began to flourish in the early 2000s(T/F)
True
300
Name the three "I" important in defining conflict.
interaction interdependent people incompatible
300
Which one is NOT a main theory of conflict & Bullying? 1) Game Theory 2) Social Exchange Theory (Reciprocity) 3) Living Systems Model (Ruben) 4) Social Learning Theory 5) Institutional Theory
4) Social Learning Theory-> Social Judgement Theory
300
Who is the first person who called for a consistent conceptual definition of conflict in order to be able to theorize in 1968?
Fink
300
Who is the person who focuses on workplace bullying and harassment, emotions in organizations?
Pamela Lutgen-Sandvik
300
Bullying is a form of harassment that is explicitly included in the law (T/F)
False-> bullying did not rise to the level of illegal harassment
400
What is thirdness?
the mode of being of that which is such as it is, in bringing a second and third into relation to each other
400
This theory takes a macro level approach to how negotiation functions in organizations.(Tolbert & Aurthur)
Institutional Theory
400
According to Hawes & Smith (1972), what's the differences between prospective and retrospective approache?
Prospective: interactional Retrospective: transactional
400
The person emphasizes on negotiation and conflict management in organizations, discourse studies in organization
Linda Putnam
400
According to Cowan's article (HR), there is a discrepency between organizational text and HR representative perception of bullying. (T/F)
True.
500
What are the three approaches to conflict that Fink discussed?
Generalist, Specialist, Gradualist
500
Explain one of the critiques of game theory?
1) Failed to capture the social and interactive nature of human conflict constitutes. 2) Individual’s behave rationally is faulty. 3) Denied the possibility of interdependent relationships among players.
500
According to Ruben (1978), conflict should be conceptualized as prospective, focus on conflict management, and continuous (T/F)
False, Prospective -> Retrospective
500
Name one of the early scholars in conflict from 1968 to 1978.
Fink, Hawes & Smith, Ruben
500
Why do we need a clear definition of bullying?
To develop similar thirdness and to protect lower level employees.