Basics
What is organizational culture?
The shared values, beliefs, and norms of an organization.
What is a power culture?
This culture looks like a spider’s web with power at the center.
What is an entrepreneurial/innovative culture?
A culture emphasizing innovation, risk-taking, and creativity.
What is employee motivation/morale?
A strong culture usually boosts this HR benefit.
What are mergers and acquisitions?
These events almost always cause cultural clashes (two firms become one).
What is Miss Aiym's last name?
Alibekova
What is a role culture?
A culture with strict rules, job titles, and bureaucracy.
What is a democratic culture?
A culture with employee participation, empowerment, and teamwork.
What is flexibility/innovation?
A rigid culture damages a firm’s ability to respond to fast changes.
What is resistance to change?
This happens when workers resist new values or ways of doing things.
What are artifacts?
The visible symbols of culture, like uniforms and layout.
What is a task culture?
Team-based culture focused on problem-solving and projects.
What is a results-based culture?
A culture driven heavily by numbers, output, and targets.
What is labour turnover?
A positive, inclusive culture helps reduce this HR problem.
What are national/cross-cultural differences?
Clashes often occur when expanding into another country due to this.
What are core values?
These deeply held beliefs shape a firm’s culture but can’t be seen
What is a person culture?
Culture found in law firms, doctors’ offices, or universities.
What is a hierarchical or traditional culture?
A culture shaped by traditions, long-established behaviors, and rituals.
What are conflicts and absenteeism?
A toxic culture often increases these expensive HR issues.
What is a generational clash?
Younger, innovative staff vs. older traditional staff is an example of this.
Who are leaders/founders?
The people who most influence culture through their actions.
What is a role culture?
This culture type is the slowest to respond to change.
What is a customer-focused culture?
Culture that prioritizes customer satisfaction above all else.
What is a competitive advantage?
A strong culture becomes this unique advantage competitors can’t copy.
What is external growth?
This type of growth usually forces different cultures together, causing conflict.