OD Foundations
The planned process of improving an organization’s effectiveness and health.
Organizational Development
Resistance to change often stems from fear of this.
the unknown
Shared values, beliefs, and norms within an organization.
organizational culture
A group of individuals working toward a common goal.
a team
A leadership style focused on inspiring and motivating followers.
transformational leadership
The use of behavioral science knowledge to improve organizational performance.
OD theory
This model includes unfreezing, changing, and refreezing.
Lewin’s Change Model
Deeply embedded, unconscious beliefs are known as this.
underlying assumptions
A leader who inspires and motivates change is this type.
transformational leader
Doing what is right and fair in organizational decisions.
ethics
A key OD value emphasizing openness, trust, and collaboration.
humanistic values
The stage where new behaviors are reinforced and stabilized.
refreezing
A strong culture can lead to this positive outcome.
employee alignment (or increased performance)
A stage where teams establish norms and cohesion.
norming
Activities designed to improve organizational performance.
OD interventions
The step in OD where data is gathered about problems or opportunities.
diagnosis
A common reason employees resist change related to job security.
fear of job loss
The process of helping new employees adapt to culture.
organizational socialization
This concept refers to individuals putting less effort in a group.
social loafing
This intervention focuses on improving team effectiveness.
team building
A long-term effort led by top management to improve visioning and problem-solving.
strategic OD intervention
This type of change is small, continuous improvements over time.
incremental change
A strong culture can lead to this potential downside.
resistance to change (or groupthink)
The first stage of team development.
forming
A survey used to gather employee feedback is called this.
survey feedback intervention