Week 5
(Mostly Diversity)
Week 5
(More Diversity)
Week 5
(Diversity)
Week 5
(Resistance to Change)
Week 5
(Resistance to Change)
100
This subject area is the primary focus of the Week 5 Reading
What is Managing Diversity & Change?
100
By understanding what diversity is and helping employees with training and development opportunities, the __________________ impact of discrimination can be minimized.
What is Negative?
100
Regardless of whether or not an act is illegal or not, companies should nevertheless provide a safe environment for all employees that is free from _________________________.
What is Discrimination?
100
Whenever change is present, there is ___________________. Individuals and groups become comfortable with things that are familiar, and change threatens the status quo.
What is Resistance to Change?
100
"Welcome Back" this other well-respected model of change, __________________'s 8-Step Plan.
Who is Kotter?
200
When working to build a diverse workforce, we can observe these in potential employees, but we cannot expressly use these in making hiring decisions.
What are biographical qualities?
200
In studying gender in the workplace, it has been found that there are very _________ differences between men and women that impact job performance. However, women, especially those with pre-school age children, do prefer flexible work schedules and will seek an employer who offers options in their schedules.
What is Few?
200
A person's capacity to perform the various tasks of a job is comprised of both ________________ and __________________ abilities.
What are physical and intellectual?
200
According to your textbook, one of the most effective and inexpensive ways of overcoming employees' resistance to change is through frequent ______________.
What is communication?
200
The first step in Kotter's 8-step plan is to ________________________________________.
What is Create a Sense of Urgency?
300
This must be an ongoing commitment that crosses all levels of the organization. Group management, recruiting, hiring, retention, and development practices can all be designed to leverage diversity for the organization’s competitive advantage.
What is Diversity Management?
300
Studies have found no correlation between intelligence and ____________________________ (two words).
What is job satisfaction?
300
According to your textbook, one of the least effective means of attempting to overcome employees' resistance to change is through _______________________.
What is Coercion (Direct Threats, etc.)?
300
______________________________ is an area of study that is set up to determine what an organization needs to improve its effectiveness and employee well being.
What is Organizational Development?
400
When managing diversity, unfair _____________________ of any type absolutely must not be tolerated.
What is Discrimination?
400
People with _______________________ at a job are more productive, absent less frequently, have lower turnover, and are more satisfied.
What is Tenure or Seniority?
400
One of the easiest change models to comprehend is ________________'s 3-Step Change Model.
Who is Lewin?
400
Organizational Development is concerned with many humanistic values. Two of these include:______________________
What are Respect for people, Trust and support, Power equalization, Confrontation, & Participation
500
As part of Diversity Management, managers must be aware that people tend to favor colleagues of their own ________________ in performance evaluations, promotion decisions, pay raises. Managers must take steps to educate and to minimize this tendency.
What is race?
500
While rapidly changing and developing, currently, federal law does not protect against discrimination based on _________________________, but state or local laws may.
What is Sexual Orientation?
500
This is a current example of an organization's advertisement of its diversity office programs to empower and promote a respectful and embracing environment for all students. "We have sponsored or co-sponsored events to promote inclusion and cultural awareness. These have included: 'Precious' screening and discussion Annual Sunday Soul Food Dinner" Example of Effective Program or Program that Needs Work?
What is an Example of a Program that Needs Work?!
500
Lewin's 3-Step Change Model consists of these three stages:
What are Unfreeze, Move, and Refreeze?
500
A __________________________________ is an organization that has developed the continuous capacity to adapt and change.
What is a Learning Organization?