The science that seeks to measure, explain and sometimes change behavior
What is Psychology?
100
Basic convictions that a specific mode of conduct or end state of existance is personally or socially preferable
What are values?
100
A process commonly used in organizations but which is though to produce the "same old - same old" and not actually foster new, creative ideas
What is brainstorming?
100
The transference and understanding of meaning
What is communication?
100
The use of authority inherent in designated formal rank to obtain compliance from organizational members
What is management?
200
Classical conditioning theory can be explained by this example where ringing a bell eventually made dogs salivate even though there was no food present.
What are Pavlov's dogs?
200
Define perception
What is a process by which individuals organize and interpret their sensory impressions in order to give meaning to their enviroment?
200
Two types of formal groups in organizations
What are Command Group and Task Group?
200
Three directions communication in an organization can flow
What are Upward, Downward and Lateral?
200
Theories that consider personality, social, physical or intellectual traits to differentiate leaders from nonleaders
What are Trait Theories?
300
The three components of an attitude
What are cognitive, affective and behavioral?
300
Judging someone on the basis of one' perceptions of the group to which that person belongs -- a prevalent and not often useful or accurate generalization
What is stereotyping?
300
The five stages of group development
What are Forming, Storming, Norming, Performing and Adjourning?
300
Perception problems, Information overload, Semantic difficulties, and cultural differences
What are examples of "noise"/barriers to communication?
300
On Blake and Mouton's Managerial grid a 1, 9
What is a laissez fair leader? (low concern for production, high concern for people)
400
Exit, Voice, Neglect and Loyalty
What are four employee responses to job dissatisfaction?
400
Real world decision making that seeks a satisfactory and sufficient solution from limited data and alternatives
What is Bounded Reality?
400
Fake prison experiment that had to be ended early because students were too caught up in their roles as guards and prisoners