Trust, Justice & Ethics
This type of trust is based on a person's general tendency to trust others.
Disposition-based trust
This term refers to differences among people, while inclusion refers to creating an environment where those differences are valued.
Diversity
Unlike a group, this type of collection of people shares goals and mutual accountability.
A team
These are the visible signs of culture such as dress, office layout, and rituals.
Artifacts
A manager's authority comes from the position they hold in the organization. They hold ____ power.
Legitimate
Employees are treated with dignity, respect, and politeness by their supervisor, even when receiving negative feedback. This form of justice is being demonstrated.
Interpersonal justice.
These are observable characteristics such as age, race, or gender.
Surface-level diversity
A team has started openly disagreeing about goals, roles, and priorities, and are experiencing tension as they figure out how to work together. They are in ____ stage of development.
Storming
A culture where members agree about values and norms is known as this.
Strong culture
This influence tactic involves using logical arguments and evidence to persuade someone.
Rational persuasion
Employees receive similar rewards for similar performance. This form of justice is being demonstrated.
Distributive justice
A woman is promoted to lead a struggling company during a crisis, facing a high risk of failure. This phenomenon is called the _____.
Glass cliff
When team members become less productive because they work in a group, this occurs.
Process loss
New employees learn organizational norms and values through this process.
Socialization
Employees comply because they admire and respect a leader. This power base is being used.
Referent Power
A company introduces ethical reminders before employees submit reports. This strategy is an example of using ____ to reduce unethical behavior.
Nudges
The tendency for people to be attracted to and prefer working with similar others.
Similarity-attraction phenomenon
Team members openly admit mistakes, ask questions, and challenge ideas without fear of punishment. The team has high _____.
Psychological safety
Two companies combine and employees begin adopting new shared values and norms. This is an example of culture change resulting from _____.
Mergers and acquisitions
This famous experiment demonstrated that ordinary people may obey authority figures even when doing so harms others.
Milgram experiment