Our Property
About how many team members belong to the Boonville Isle of Capri family?
What is 450?
What do employees look forward to every other Friday?
My Uniform should always be _____, ______, and _____?
Neat, Clean, and Pressed
Gaming is a _____ entertainment activity?
Adult
Who is allowed on the gaming floor?
Adults who are at least 21 years old.
What is $100?
When do full time employees qualify for medical, dental, vision, life insurance and 401(k)?
When is after 90 days?
Where do employees park?
The West lot behind the yellow lines or the East gravel lot.
Where are resources available to guest who think they may have a problem?
At the cage and every ATM.
If you see a child unattended, it is your responsibility to either locate the child's parents or __________?
Call Security
How much of a discount do employees get at certain restaurants?
What is 25%?
What is the non profit sector that donates both time and money of the Isle of Capri called?
What is Community Aces?
What should you do if you cannot make it to work?
Communicate with your supervisor. DO NOT No Call/No Show.
Compulsive Gambling is considered a _____ health disorder, but can be destructive ______, ______, and _____.
Mental
Mentally, physically and financially
Who's responsibility is it to ensure that no one under the age of 21 is on the gaming floor?
Everyone's
What are the names of the dining options available at the Isle of Capri Boonville?
Farradday's
Farmer's Pick Buffet
Tradewinds
Lone Star
When do employees begin to accrue PTO/FTO?
When is after 6 months?
When I'm on duty, I should always be wearing ______ and ______
When I am off duty, I should _____ and not be in _____?
My name tag and ID badge
Remove uniform; the back of house
What is the toll free 24/7 number for anyone who thinks they may have a gambling problem?
1-888-BETSOFF
If you feel that someone is on the gaming floor who isn't 21, what should you do?
Either ask Security or politely and professionally ask for their ID.
What are some other entertainment/landmarks that attract customers to the Isle of Capri Boonville?
Lyceum Theatre
Hail Ridge Golf Course
Katy Trail
Warm Springs Range
Besides awesome discounts, what other perks do employees receive?
Team Member Appreciation Activities
Food Bulk Purchasing
Daily Fact Sheets
Payroll deduct snacks in the Employee Dining Room
We believe in...
A workplace free of ______
Diversity
Respect for _____
Open Door ______
A workplace free of Harassment
Respect for Everyone
Open Door Policy
What are two things we can do to help customers with a gambling problem?
Removal of check cashing privileges- contact the Cage
Remove them from the mailing list- contact a Casino Host or Fan Club
What could happen if you allow someone who isn't 21 to be on the gaming floor?