Menu Knowledge
Each of these condiments make up a Deluxe Burger (besides the Patty and Cheese of Course!), and they can be easily memorized by going "around the rail" of the condiment counter
What are Mayo, Pickles, Onions, Lettuce, Tomato (Bonus 200 points if you say Patty & American Cheese!)
The most important person in the restaurant
Who is the guest?
This is the minimum time allowed to call in for a shift without coverage. Any less time will result in a write-up and puts additional stress on your fellow team members since they will be short handed without you there
What is 4 or more hours before your shift?
This should be placed in a personal/team member area and never be visible to guests or used while on the clock
What is your phone?
This person chants "10:02! 10:02!" almost every night as Manager on Duty (hint, this person is also called the Jolly Red Giant)
Who is C.J.?
This bread holds two sandwiches, the Famous Reuben and our Wisconsin Double!
What is Rye Bread?
This is Culver's Restaurants Mission Statement!
What is "We genuinely care, so every guest who choose Culver's leaves happy"
1 year= 1 week, 2 years= 2 weeks, 5 years= 3 weeks
What are the number of weeks of paid vacation given annually (based on years of continual service)?
Requestoff339@gmail.com & 2 weeks
What is the request off email and the number of weeks required to before the date being asked off?
Devonna's Favorite Color
What is Purple?
These three items make up a value basket and can save money for our guests when combined!
What are the Entree, Side, and Beverage?
These two items should make up the beginning and end of every guest experience at Culver's
What are a warm greeting (or welcome) and a fond farewell (or genuine goodbye)?
This is the most common way through which food-borne illness is spread in restaurants and these are 3 ways we practice food safety (to prevent the spread of disease).
What is Lack of Personal Hygiene (or lack of handwashing) and what are three of the following: Hair restraints, visors and hats, no false eyelashes or fingernails, no nail polish, frequent handwashing, gloves, no wrist-watches or bracelets, no jewelry or rings other than tucked in necklace and wedding band, coughing and sneezing in elbow)?
As a team member at Culver's, how can you influence a guest decision to purchase custard or become a new custard fan
What is by offering them a sample?
This is your favorite/best take away from your time so far as a member of the True Blue Crew
What is...? (any verbal response will yield points)
These 4 items come on the Works
What are Ketchup, Mustard, Pickles, and Onions?
Two Core Values from the "Values" Basket
What are any two of the following (We practice kindness, we do the right thing, we celebrate our guests, we put people first, we grow stronger together, we delight in every moment, we handcraft every meal with care)
The first of these is verbal, the second is written, and the third will lead to termination of employment (within a 90 day period)
What is a write-up?
These are our service time goals for Drive Thru and Dining Room orders
What is 4 minutes ans 5 minutes?
The Owner and Operator of Culver's Lexington and Culver's Georgetown?
Who is Weston Wilson?
The number of toppings we have for Custard
What is 31?
These two items are valued above Speed in the Drive Thru, even though delivering peed is also important and makes up the S in the DASH acronym
What are Accuracy and Culver's Hospitality?
These items make up the Culver's uniform
What are the hat/visor, apron, name tag, belt, Culver's tucked-in shirt, belt, black pants, no show or black socks, no slip shoes, and a smile?
This sandwich comes plain and is necessary to ask for the guests choice of condiments or to mark "plain" if no condiments are requested
What is a butterburger?
These are three names of either managers or team members you have met
What is... look at the deployment because I'm not going to list every name here? :)