Acronyms & Agencies
Technology & Security
Compliance & Ethics
Person-Centered Practices
Services & Supports
100

This New York State agency oversees services for people with developmental disabilities.

What is OPWDD?

100

This Microsoft application is the only agency-approved platform for secure calls and meetings.

What is Microsoft Teams?

100

This law protects employees from retaliation when reporting compliance violations in good faith.

What is the Whistleblower Protection Act?

100

This planning approach focuses on a person’s strengths, preferences, and desired outcomes.

What is Person-Centered Planning?

100

This OPWDD waiver allows Medicaid dollars to fund services in homes and communities instead of institutions.

What is the Home and Community-Based Services (HCBS) Waiver?

200

This federal law protects the privacy and security of health information.

What is HIPAA?

200

Adding this word to the subject line encrypts emails sent outside the CCO system.

What is Zixencrypt? (LIFEPlan)

What is Secure? (ACA)

200

Failure to report suspected fraud, waste, or abuse can result in this.

What is disciplinary action up to and including termination?

200

This concept means balancing what matters to the person with what matters for their health and safety.

What is 'Important To vs. Important For'?

200

This service helps people learn and maintain skills for independence and community inclusion, often in a 1:1 setting.

What is Community Habilitation?

300

These organizations were created in 2018 to provide conflict-free care management.

What are Care Coordination Organizations (CCOs)?

300

This security feature requires two forms of authentication for logging into systems.

What is Multi-Factor Authentication (MFA)?

300

This federal law serves as the basis for the CCO's Compliance Program.

What is the Federal False Claims Act?

300

This term refers to giving people the right to take reasonable risks as part of their personal growth.

What is the Dignity of Risk?

300

This program provides temporary relief to unpaid caregivers.

What is Respite?