"O"H
RISKY BUSINESS
Decisions, Decisions
Habitually
Potpourri
100
The act by which all employers are governed concerning workplace safety
What is OSHA?
100
The term for the multidisciplinary effort to keep things from going wrong
What is risk management?
100
The most critical of all decisions that are made on a daily basis involve this crucial aspect to maintain our residents' well-being.
What is SAFETY?
100
The program that identifies the way we want to treat our co-workers, supervisors, residents and guests is called by this two word term.
What is Legendary Service?
100
The "T" in the 7 habits of legendary service stands for this word.
What is THANKS?
200
It is the first word in the acronym OSHA
What is Occupational?
200
The single most important component of risk management
What is communication?
200
A common thing, that isn't always so common, but is the second most important aspect when we make decisions.
What is COURTESY?
200
Greeting each person by name is a great example of this habit of legendary service.
What is FAMILIARITY
200
The reference manual for chemicals used in the workplace goes by these four letters.
What is MSDS?
300
On the bulletin board in the employee breakroom
What is the location of the OSHA log that is posted each year?
300
The group that is responsible for minimizing risk in the community
Who are all staff members?
300
Not a matinee or a movie, it is the way we maintain our residents' home, and is the third most important aspect of decision making.
What is SHOW?
300
Checking the mirror, having clean nails, uniform, shoes, and wearing your name badge where everyone can see it is an expectation of this habit of legendary service.
What is APPEARANCE?
300
Treating others the way that you would wish to be treated is the "R"ight way to achieve legendary service and is indicated by this word.
What is RESPECT?
400
The process that insures that no one will be injured by faulty equipment, or an electrical breaker that is under repair.
What is lock OUT, tag OUT?
400
This individual,by job title, is responsible for risk management in the health center.
Who is the assistant director of nursing?
400
Although last in the ranking of decision making, it is important for us to maintain to help us be good stewards of the resources we're given.
What is EFFICIENCY?
400
Going above and beyond what is expected defines this elastic quality of legendary service.
What is STRETCH?
400
The first place you should go if you have a chemical splash in your eye.
What is an eye-wash station?
500
The time period when each employee should learn about OSHA.
What is orientation?
500
A group of care-giving staff who regularly evaluate residents who may be at risk for illness or injury
What is the health center risk committee?
500
Altogether, safety, courtesy, show and efficiency form this part of our decision-making process.
What are the FOUR ACTS of legendary service?
500
"It's not my job" and "I'll leave it for the next shift" are NOT indicators of this habit of legendary service!
What is OWNERSHIP?
500
Gloves, eye shields, aprons are all examples of these OSHA required items for specific jobs, and are in a category represented by three letters.
What is Personal Protective Equipment (PPE)?