Troubleshooting
Coaching to the Zone
Assuming the Sale
Inside the Tech
Miscellaneous Madness
100

a battery symbol next to a members name means

what is low battery

100

This zone is characterised by feeling "challenging but doable."

What is the green zone.

100

You overhear a coworker say "It's a bit expensive and we don't require it."

What is, take over the situation and don't sell with your own wallet!

100

A member who uses an OTbeat does a 200m all out row, but can't remember her time, she asks what to do to get a better time on the next 200m row and you help out. how can we find out if she did better?

What is the Otconnect on the rower records previous times if logged in!

100

How much is an Otbeat rental for a current member?

what is $5.

200

The proper placement of the OTbeat Burn is

What is on the non dominant arm at least 2 inches from any joint.

200

A 23 minute tread block starts with a 3 min push into a 1 min base.

What is remember to pace yourself through this push, you only have a minute to recover and want to hit the low orange and be able to get back into the Green zone within your 1 min base if possible.

200

A coach barely mentions the OTbeat screen during a class with 3 Intros all interested in the technology part of the workout.

What is fire them.

200

A member in her 5th class has seen her heart rate go over 100% in every class so far. She excitedly asks where she can see her new heart rate max after she finishes class with your studio.

What is in the Orangetheory Fitness app.

200

A winback Intro member comes in with an orange banded heart rate monitor and says they're so glad they found their FLEX. How do you respond?

what is "Please place that in a museum where it belongs, here's our newest HRM the Burn."

300

A member complains their OTbeat is stuck in the gray while in the weight room the first thing you do to help is

What is (judges ruling)

300

A member is constantly in the red zone on the rower during a 500m base buy in day.

what is check row form, then give a goal to slow down until HR stays in green or barely crept into the orange.

300

A coach mentions the OTbeat during the handback but doesn't include details or reasons its an invaluable tool, what could they add next time?

what is (Judges decision and must be detailed.)

300

How Long should a member charge their Otbeat Burn.

What is Until the light turns green, and no longer. (about 2 hours from fully dead.)

300

A member swears their calories on their Apple Watch must be more accurate than our Otbeat Burn, how do we reply?

What is apple watches only calculate "active calories" when in a workout. Ours calculate all calories.

400

A new members complains his heart rate is constantly  above 100% to help him understand you reply

what is (judges ruling)

400

On a power day a member is constantly jogging through walking recovery ,barely raising their All Out effort and leaving their HR in the low orange zone. (they have no specific goals about endurance)

What is educate them on the the positives of hitting near max efforts for tread/running and how to use   the HR zones to be sure they're pushing enough. 

400

True or False, members with OtBeats are more likely to stay members longer.

What is True.

400

True or false: We have an advantage in the fitness industry because were the only fitness studios that uses HRM technology.

what is a false statement, HRM are used by many individuals as well as several gyms, to have an advantage we have to use them better than all the others.

400

A coach only coaches to the Otbeat screen to congratulate members on hitting orange, how can we level this coach up?

What is (Judges decision)

500

A member with a Core HRM sees her heart rate monitor is stuck even after being jumped

what is upside down pod

500

A member takes a Tread 50 and attempts to stay in the green zone the entire time not following the T50 card at all.

What is the problem, that's a great way to build base endurance.

500

An SA waits to place the Burn on the Intros arm until the coach is demoing the treadmill during the walkthrough, when is a better time to do this?

What is as soon as the Intro arrives!

500

An intro says "But I have an apple watch."

What is our monitors connect to our equipment, measure HR 4x per second vs the apple watches 1 time per 5 seconds, and ours have a cool splat on them.

500

True or False the OTbeat screen used to be used to take roll for classes by the sales associates.

What is true.