Network 2.0
Service Now
RRM
Most
Lab
100

This connects to port 45 on switch 2.

What is port 45 on switch 1?

100

My incident dashboard.

Where can I find data on my organizations calls to Atos?

100

10.x.y.1

What is the global IP address of register 1?

100

NP# reinstall and system health remediation scripts cause what to happen. 

What is a reboot?

100

USB to parallel converter.

What is used to connect a parallel printer to a pos device?

200
These are managed, POE, and 1GB.
What are Aruba switches?
200

Seven

What is the allowed number of calls to Atos before additional charges?

200

Device on the network and ADJoined.

What 2 pieces of information you get with the ping tool?

200

This requests information from windows devices on the pos network.

What is a query?

200

A/B switch I/O port side 1

What does the USB to parallel cable from KVS 1 connect to?

300

Perform a manual reboot.

What should you not do when troubleshooting a Aruba controller or switch?

300

Does not count as a billable call to Atos.

What is a P2 break fix request?

300

Serial number of device can be found here.

What is managed device inventory?

300

Information about PED configuration can be found how.

What is running the MID/TID assignment query?

300

Video port 1 KVS 3 provides what display

What is the FC expo monitor?

400

Quantity of three.

What is number of APs in network 2.0?

400
This allows you full visibility into an ATOS call.

What is a P2 incident request?

400

Status of backup production can be found here.

What is under the pos server quick link?

400

Makes sure that files are in place for imaging.

What is the PR7 Readiness check query?

400

Com port 2 KVS 4 controls what?

What is the CBB bumpbar?

500

Plugs into switch 1 port 47.

What is the WBU?

500
Input in quotes and exact error messages

What are two ways to refine search requests?

500

Registers, Waystation, Primary production, Backup Production

What 4 things must be online for a RFM package to apply?

500

Become a certified OTP3.

How do I get access to addition MOST queries?

500

KVS 2 controls what printers.

What are breakfast and lunch side 2?