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True/False: Agreement Email Addresses can be separated by commas.
False, there needs to be a semi-colon and a space.
Example: cirila.martinez@ge.com; julie.johnson@ge.com; melissa.donovan@ge.com
How many characters is max on a cost center?
15
In Siebel, which option of the Invoicing Methods should we not use?
Both Email & Paper - We should either use Paper or Email, not both.
If a Standard Billing customer has a credit done on 2/11/2022, when will you be able to view the copy of the credit? Which invoicing portal?
The day after the Oracle # is populated in Siebel. You can find a pdf copy in the Billtrust Repository.
Once an agreement has been created and added to a Statement Invoicing Group Type, who else needs to be notified that a new agreement # has been added?
Andrea Robenhorst - you can cc her on the case closure email.
If a Statement Billing customer has a credit done on 2/11/2022, when will you be able to view the copy of the credit? Which invoicing portal?
March Invoice in Coakley
True or False: When you have an agreement with both Invasive and Imaging lines, you can have an Imaging Bill To and Invasive Ship To in the header.
False. We cannot mix and match OU's.
Imaging Agreements = Only Imaging OU's
LCS Agreements = Matching OU's (GEMSIT or Datex)
Invasive Agreements = Only GEMSIT OU
Credits/Rebills: will these break out on their own Oracle Invoices?
Yes. Invoice Type is one of the 5 pieces of logic that Oracle looks at to give an invoice it's own 6000 #.
5 Logic Pieces: Agreement #, Bill To, Ship To, PO and Invoice Type
When Contract #1 has an Assignment & Assumption to move to new Contract #2, what happens to the inflation date and amount from Contract #1?
The inflation date and % are inherited on Contract #2, keeping the same rate and anniversary date.
Statement Invoicing: (1) What does Siebel default to for Backbill Preference? (2) What should it be?
1b. Apply to Next Invoice 2b. Apply to Next Invoice