Property Page
What is the external ID field used for and where do we get these numbers?
External Id is used for Reporting for the Institutional Partner!
These numbers are given to us from the ipartners! They are their identification system for properties.
What kind of information should onboarding be putting in the Utilities Notes section of the unit page?
Utility Providers
Where do we put W9 information when it is received?
+100 for WHY
The Entity Page --> Accounting --> 1099 section
For 1099 Distributions at the end of the year!
What is the difference between a charge and a recurring transaction
Charge = One time Payment Request
Recurring = Monthly Payment Request
What is the difference between:
Property Page --> Property Accounting --> Insurance
Lease Page --> Insurance
Property = the EOI for the property
Lease = the EOI for the renter (renters insurance)
What types of communities ALWAYS need the community name field filled out? +100 for Why!
Build to Rent Communities!
Why: Reporting!
What 2 fields are ALWAYS marked no for all units
Owner Occupied
Short Term Rental
Where do we go to give someone portal access?
Owner Page or IPartner Page
What two fields should be marked 'yes' if the resident is on Section 8?
Housing Assistance
Rent Control
What is the difference between:
Property Page --> Onsite Laundry
Unit Page --> W/D In Unit
Onsite Laundry = Communal Laundry
W/D In Unit = There is a W/D in the unit (not communal), but just for that persons use.
Why are the Lat & Long fields important?
They tell our field teams & prospects where to go!!!
What section of the unit page houses GTM, UW, Listed Rent.
+100 - Who uses this information?
Marketing
Extra point: PMs & leasing
How do we create a new entity in OTTO
What are the 2 main types of people on a lease?
Lease Signers
Occupants
What is the difference between:
Unit Page --> Utility Responsibility
Lease Page --> Utility Responsibility
Unit = This will be what is used in marketing and for all future leases
Lease = This is how the current lease is set up (inherited or not)
Where does the R&M Notes sync? What kind of info do we provide here?
Service Requests! We put: warranty info, that it is an institutional partner, anything our R&M team needs to know!
What does HappyCo Sync field mean?
The unit is showing in HappyCo and ready for inspection
How is an entity defined in OTTO?
The ownership of the property (The deeded owner or LLC)
What charge code is used for ALL Pet Rent?
+100 for Why
Pet Rent - Owner
All Pet Rent funds go to the institutional owner
What R&M Amount Should we Put for EVERY Institutional Property?
$200
Why is it important to fill out the leasing locals section?
This is what syncs the correct lease agreement for the leasing team. Lease agreements differ by state & city!
What is the difference between:
Parking Space
and
Parking Space Amount
Parking Space = text field to describe the parking (driveway, 2 car garage, etc.)
Parking Space Amount = Number field to list the number of spots available (this is what is used in the marketing of the property)
How do we define an 'owner' in OTTO
The person that owns the property.
If Institution : The name of the iPartner Group
What is the difference between a Pet Fee and a Pet Deposit?
Pet Fee = Funds will not be returned to the resident at move out
Pet Deposit = Funds potentially may be returned following move out inspection
Who is the best team at Mynd
Onboarding ;)