Civility
Effective Communications
OUHSC
Time Management
For the love of the cube
100

When first getting an email from someone and it seems they are being mean, you should ____  ____  ____.

Assume Positive Intent

100

I am socially oriented, outgoing, and innovative. I might also have a short attention span.

Idea Communication Style (Peacock)

100

The College of Medicine became a four-year degree granting school in ____.

1910

100

Name the two axis of the Eisenhower matrix

Urgent - Important

100

You will need to use this type of voice, often referred to as you "library" voice,  in the new office space as to minimize distracting others.

Quiet

200

Inappropriate jokes/comments, blaming others, and gossiping are all examples of _____

Incivility

200

Listen to _____ before you listen to respond

Understand

200

OUHSC has the ONLY fully functional _______ pharmacy operating within a college of pharmacy in the united states

Nuclear

200

EVERYTHING is a priority. Name one of the eight things you should do to make sure nothing falls through the cracks

•Clarify deadlines

•Sequence your tasks for greatest efficiency

•Stockpile work or questions

•Clarify goals

•Show your cards

•Seek support

•Just say No

•Go the extra mile

200
Remember that we all deal with sensitive/confidential information. Please refrain from looking at a person's _______ as your are walking from point A to point B.

Computer/Monitors

300

Civility starts here

with me/you

300

The ultimate goal of communication is for all parties to have ______  ______ about what is being said.

Mutual Understanding

300

In May of this year, Stephenson Cancer Center joined an elite group of 70 _____  _____  _____ nationwide.

National Cancer Institutes

300

Name one of the five ways to make meetings more productive

•Use an agenda

•Set a standard process and format for reoccurring meetings

•Start and end on time

•Define clear roles and participation in meetings

•Using a “Time Timer”

300

Keep your work space _____, it sends a message about your professional brand.

clean

400

We all must work together to _____ the _____ of incivility, especially in the workplace.

break - cycle

400

These are three channels for communications

Face-to-face, Email, Telephone

400

Name the SECOND state-owned university hospital

Children's (1928), OU Medical was the first (1919)

400

Outlook has a feature that will help you keep track of both your _____  and ____ _____

Tasks - To-do List

400

Try to avoid strong:

Smells (perfume/cologne. scented waxes/oils)

Odors (food)

Language

Topics of conversation

500

When addressing an issue of incivility with someone you should focus on the _____ not your _____

facts - feelings

500

____% of face to face communication is found in Body Language

55%

500

Name the SEVEN colleges on the HSC campus

Nursing

Pharmacy

Allied Health

Dentistry

Public Health

Medicine

Graduate

500

Best practice: Use one ______ to track both your personal and professional committments

Calendar

500

Your mamma ain't here! Make sure you _______ after yourself, REGARDLESS of where you are in the building.

clean-up