A Small City
Grounds Team
Administration
Sales Team
Parts of a Park
100

Equivalent to a house 

What is a Plot

100

A trust fund that pays for upkeep and care of the park. 

What is Perpetual Care? 

100

Individual who maintains records and documents

What is an administrator? 

100

An itemized summary of necessary goods

What is GFE?

100

Columbarium, Niches and Cremation Gardens are designed for these. 

What are cremated remains? 

200

A _____ is Like a Small City

What is a Cemetery

200

Burial in ground

What is an Interment?

200

The purchase that gives families the rights to use a designated burial space.

What are interment rights?

200

The overall goal of a cemetery counselor is to meet with a family. 

What is educating families? 

200

These may include military honors, a government marker, a flag presentation. 

What are veteran burial benefits?

300

A subdivision or block

What is a lot?

300

The process of preparing a grave for burial and restoring it afterward

What is opening and closing? 

300

These should always be protected and discussed with only authorized individuals

What is confidentiality? 

300

This allows families to make informed decisions without the pressure of immediate need

What is pre-planning? 

300

This option allows families to keep family members in one designated area? 

What is family estate? 
400

Fountains or statues are found in this area

What is a Section/Garden? 

400

Placement of casket above the ground

What is an Entombment? 

400

This document ensures that we are choosing the correct space. 

What is an IRLA? 

400

This system is used to maintain customer records, followups, and meetings

What is the CRM? 

400

This identifies the exact location of a burial space within the cemetery

What is lot, section, block and space numbers?

500

A structure with condos 

What is a mausoleum or columbarium? 

500

The act of placing an urn in a columbarium or niche

What is inurnment? 

500

This document is an authorization to inter/inurn an individual at the time of the burial.

What is an IOA?

500

Before presenting pricing, counselors should ensure that this is completed. 

What is an owner's analysis?

500
A lined and sealed concrete receptible that protects the casket; required in most cases to protect against ground settling and elements. 

What is a burial vault?