Hours of Operation & Rental Periods
Weekday and weekend operating hours.
What is 9:00 am to 5:30 pm and 9:00 am to 1:00 pm?
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PIFIA.
What is Payment In Full In Advance?
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This fee is automatically applied to all renters, with the exception of certain loyalty level customers.
What is the 10% damage waiver?
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Organizations that are entitled to a 10% rental discount and may be exempt from sales tax.
What is churches, schools, non profit organizations, active duty military, first responders, and public school teachers?
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True or false:
Customers may make changes in their rental items to reflect increased or decreased counts without penalty up until 10 working days before delivery or customer pick up.
What is true?
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The standard rental period.
What is 3 days (day 1 for pick up, day 2 for event use, day 3 for return)?
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Approved payment methods.
What is cash, check, credit cards, and electronic funds transfer?
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True or false:
Wax and mildew are covered by damage waiver.
What is false?
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PTR employee discount.
What is a 50% discount from published rental rates (maximum annual discount of $1,000)?
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The special order addenda.
What is payment is due when order is placed, special order items cannot be removed from order, and transactions are final?
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Pricing for a 4 day rental.
What is 1.5 x the daily rate?
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Suspended charging policies.
What is when a credit account customer has an outstanding, past due (more than 60 days) balance? (This suspension can apply to charging privileges, discounts, and damage waiver)
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The customers who can be exempt from the damage waiver requirement.
What is loyalty level customers?
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True or false:
Not all non-profit entities are sales-tax exempt.
What is true?
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Tent share policy.
What is enabling multiple event holders utilizing the same venue to share tent costs?
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True or false:
A customer is charged "extra" for a longer rental term that is a result of company scheduling.
What is false?
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True or false:
Industry professionals, companies, and some organizations may, subject to admin approval, establish a credit account and defer payment until after the event has been executed.
What is true?
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The name of the form that needs to be on file if a client waives the damage waiver.
What is credit card authorization?
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PTR Loyalty Level customers and PTWINE discount levels.
What is both members are eligible for varying discount levels? (Consult the shared google document for discount rates)
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True or false:
Once an order has left the warehouse, a portion of the rental order is refundable whether or not the product is actually used by the customer.
What is false?
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The event rental industry is a _________ business.
What is 24-7-365?
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True or false:
Credit arrangements with competitors are reciprocal, and PTR generally (but not always) extends credit when credit is given.
What is true?
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The damage waiver does not cover.
What is loss, theft, or mysterious disappearance of rental inventory, and intentional damage?
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Stacking discounts.
What is not allowed?
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Rental reservation agreement.
What is the general rental order revision, cancellation, and refund policy that must be signed at the time of order reservation?
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