MOI
Policy
My team
Work Standards
IKC
100

An in person appraiser

What is an IA? 

100

To meet the definition of "car" per the CA policy, the automobile must be ___ pounds or less

What is 4,000?

100

The number of members we currently have on this team, not including Sheryl

What is six?

100

This is the time frame I have to take my lunch

What is within five hours of my shift?

100

This is what you would click to access the policy jacket after you have selected a specific state in the IKC

What is Policy Contract?

200

You send the assignment to this group after photos and an estimate have been recieved from an SOC

What is VAPD?

200

I have to send this letter by certified mail before I deny coverage for the insured not cooperating

What is the contact letter with uncooperative language?

200

This is what our weekly discussion meeting is called

What is Claims Questions Wednesdays with Sheryl

200

This is something I need to take twice a day 

What is a break?

200

This is the abbreviation for additional time letter per the IKC?

What is ATL?

300

This allows a customer to take photos via a link to have an estimate written virtually 

What is EFP?

300

Per the CA policy, an insured has ___ days to apply a replacement vehicle to the policy 

What is 30 days?

300

This is what you should send me once a week based off the morning email

What is the limits review updates?

300

New claims should be acknowledged within

What is within 24 business hours of the claim being filed 

300
Rental reimbursement coverage is not applicable in this state per the IKC

What is Virigina? 

400

We should not be arranging a first party inspection when this is present

What is a CCQ?

400

This is the endorsement per the CA policy which bars a driver from coverage should there be a loss, and the excluded driver is operating the vehicle 

What is the Operator Exclusion Endorsement?

400

Reports are sent on what days in the morning emails throughout the week?

What is Mondays, Wednesday, and Thursdays?

400

All voicemails should be returned by when

What is the end of the business day?

400

This is the number of states that require an adjuster license per the IKC

What is fourteen?

500

This is something you should not send or provide to a customer

What is the DRN link?

500

Per the CO policy, this is our limit of liability for UMPD 

What is the actual cash value of the vehicle?

500

This is the date Team Hagopian was established

What is July 8th, 2024?

500

You need to have what in order to request Flex Time

What is a positive PTO balance?

500

This is the Copart seller code for Alaska per the IKC

What is AAAK?