SAY MY NAME
YOU WEAR IT WELL
MATERIALS
GAURANTEED!
DO YOU KNOW?
100
NAME THIS COLLECTION:
STRIATA
100
WHEN SHOULD OUTDOOR FURNITURE COVERS BE USED?
WHEN NOT IN USE FOR LONG PERIODS OF TIME, DURING INCLEMENT WEATHER AND WINTER SEASON
100
THIS IS HOW OUR ALUMINUM COLLECTIONS ARE CONSTRUCTED.
THEY ARE PRECISION WELDED AND POWDERCOATED.
100
Yes or No....Are cushions included in the Guaranteed For Life warrantee?
100
CAN OUTDOOR PILLOW COVERS BE MACHINE WASHED?
YES, THEN IT IS RECOMMENDED TO AIR DRY.
200
THIS OUTDOOR COLLECTION WAS DESIGNED BY ARTHUR GENTIL.
SEDONA
200
HOW DO I CLEAN MY OUTDOOR TRAVERTINE COFFEE TABLE?
Wash periodically with a clean, damp cloth. If necessary, a small amount of mild dishwashing liquid may be used.
• Travertine has natural pitting that can collect debris; dust regularly or use a handheld vacuum, or a soft-bristled brush with water and mild soap.
• Avoid the use of harsh chemicals or abrasive cleaning materials.
• The use of a resealer, such as More™ Premium Stone Sealer, is recommended. Apply once a year or as needed
200
This high-density fibers resist mildew, fading, sagging, staining, cracking and UV damage.
ALL WEATHER WICKER
200
What is the date that the outdoor furniture guarantee is effective?
February 2, 2025
200
WHICH TUUCCI COLLECTION ONLY HAS A 5 YEAR WARANTEE WHERE THE REST HAVE A 15 YEAR?
BAY MASTER
300
NAME ONE OF THE TWO NEW CLAY PLANTER COLLECTIONS.
LIEGE OR BRUGES
300
What PSI is recommended for powerwashing outdoor furniture?
300
WHAT MATERIAL IS DENSE, OIL-RICH AND WITHSTANDS EVEN THE HARSHEST WEATHER AND IS EASY TO MAINTAIN?
TEAK
300
CAN I EXCHANGE MY TEAK FURNITURE? I FORGOT TO USE THE TEAK CARE PRODUCTS I PURCHASED AND IT TURNED GREY.
YOU CAN STILL USE THE TEAK CARE PRODUCTS. LET ME SEND YOU A CARE GUIDE WITH INSTRUCTIONS.
300
A CLIENT WANTS TO SIT IN THE SEDONA COLLECTION. WHAT COLLECTION WILL YOU SHOW THEM THAT WE DO HAVE ON THE FLOOR YET?
BRONTE
400
THIS COLLECTION IS INSPIRED BY COASTAL SAND DUNES MEETING THE SHORELINE.
DUNE
400
I LIVE IN NEW HAMPSHIRE. HOW DO I CARE FOR MY OUTDOOR PLANTERS?
WE RECOMMEND USING A LINER AND IF POSSIBLE, BRING THEM IN DURING THE WINTER MONTHS.
400
THESE ARE THE TWO TYPES OF FAUX TREES WE WILL BE FEATURING AT THE NEW OUTDOOR GALLERY. WE DO SELL THESE IN OUR ASSORTMENT.
BIRDS OF PARADISE AND OLIVE TREES
400
THERE ARE STRUCTURAL CRACKS IN MY OUTDOOR FIRE TABLE THAT WAS PURCHASES LAST SUMMER. CAN YOU HONOR THE GUARANTEE AND RETURN IT FOR A DIFFERENT COLLECTION?
EVENTHOUGH THIS IS OUTSIDE OF THE GUARANTEE START DATE, WE ALWAYS WANT TO DO THE RIGHT THING. CAN YOU SEND ME SOME PHOTOS SO WE CAN ASSESS HOW BEST TO DELIGHT YOU?
400
HOW LONG DO THE PORTO SOLAR LANTERNS STAY LIT WHEN FULLY CHARGED?
4 HOURS AT FULL POWER AND 17 IF DIMMED.
500
NAME THE TWO COLORS OF THE BYRON TRAVERTINE FIRE TABLE.
500
WHAT COMES IN THE GOLDEN CARE TEAK KIT?
It includes Golden Care Teak Cleaner®, Golden Care Teak Protector®, Golden Care Teak Shield®, sandpaper, scrub brush, disposable cloths and sponge
500
WILL THE CUSHIONS RETAIN A LOT OF WATER?
THEY ARE QUICK DRY RETICULATED FOAM WITH A MESH BOTTOM PANEL THAT ALLOWS FOR WATER TO DRAIN MORE EASILY. 
500
THE PERENNIALS CUSHIONS I PURCHASED 6 YEARS AGO ARE PILLING. I WOULD LIKE THEM REPLACED SINCE YOUR FURNITURE IS GUARANTEED.
CUSHIONS ARE NOT PART OF THE GUARANTEE, HOWEVER WE DO RECOMMEND USING A FABRIC SHAVER TO REFRESH YOUR CUSHIONS.
500
TRUE OR FALSE: THE BYRON OUTDOOR COLLECTION OFFERS BOTH A FIXED CHAISE AND AN ADJUSTABLE CHAISE.
FALSE...NEW COLLECTION SEDONA AND DUNE DO OFFER BOTH OPTIONS
