FOTO
On what visit should you complete the first follow-up FOTO questionnaire?
The 5th visit or two weeks from evaluation
When do you use a KX modifier?
After 20 visits
What insurance types demand 1-1 care?
Medicare and insurances that follow Medicare guidelines
How many cancellation/no shows are patients "allowed"?
3
What is the new name for Allscripts?
Touchworks
What is the average points of FS change acheived for your discharged episodes called?
Effectiveness
Which insurance is going to start a CQ reduction in addition to the 4 unit max already in place?
What needs to be done by noon on December 15th?
Discharges
What time is your staffing email due by every Tuesday and Thursday?
10 AM
How many clinics are there in the Westmoreland area of Independence Health?
9
What is the average visits of care for your complete discharged episodes called?
Efficiency
What modifier needs added when you do manual therapy and traction in the same visit?
59 modifier
Who is contacted if there is a change to a patient's insurance?
Registration
After your documentation is completed, how many days should you wait to schedule your patient's first return if you patient has Capital Blue?
3-5 days
What clinic has the highest productivity percentage Year-to-Date?
ESL
A patient that gives you a 9 or10 as an NPS score is called a what?
Promoter
If you receive an account that wasn't converted, what date should you use for the admission?
Date of first visit
If a patient's benefits have changed, what form needs to be completed and signed both by the patient and the therapist?
Conditions for Therapy
Once a patient no-shows, when should you call them to attempt to reschedule?
20 minutes after missed appointment
How many days can you request off in Round 3 of the draft?
2 dates
What is the average FOTO satisfaction rate overall?
97.85%
What type of insurance does not allow you to treat the day of evaluation?
Gateway/Highmark Wholecare
What insurance type requires a referral from the patient's PCP?
HMO
What are the three subcategories/note qualifiers under Cancel/No Show?
Patient cancelled, patient did not show up, patient rescheduled
How many productive FTES are we under Year-To-Date?
(2.7)