Requests
Someone wants the library to come to a community event, school, or child care center.
What is an Outreach Request?
Outreach Requests and Classroom Visit Requests are both handled this way.
What is scheduling a request through the Outreach Request Survey? (QR code or link)
Stacks of flyers are assembled on a table. People are handed library flyers & told about resources as they approach the table.
What is a Library Resource Table?
The most common type of outreach event.
What is a Library Resource Table?
Order more flyers for ones that are getting low, restock the cart with prizes & flyers, put away outreach items.
What do I do when I return from an outreach event?
Someone wants to bring a group of children to the Barnett library.
What is a Classroom Visit Request?
Hand the customer Barnett Library's Outreach QR Code flyer.
What is: What do I do if a customer wants the library to come to an event or location?
Groups of children & caregivers assembled to hear stories, songs, and flannels which model early literacy skills.
What is a Preschool Storytime Outreach visit?
The staff person attending the event will receive an email containing all the details.
What is: How will I know what type of event I'm attending, where, when, etc.?
This is where you order more flyers for outreach.
What is the Marketing catalog?
An adult wants the library to come to the Community Health Fair at the park.
What is an Outreach Request?
Email the customer the link to the Outreach Survey.
What is: What do I do if the customer calls or emails requesting a visit from the library?
Youth assembled in a group, listening to stories & learning about the library.
What is an elementary class visit?
I check the Outreach cart in advance to make sure it is stocked and order more flyers if needed.
What is: How do I prepare for an outreach event?
Enter stats in Communico.
What is: Where do I enter stats?
What do I do when I return from an event?
Informal, chatting with people about what the library offers while handing them flyers.
What is a Library Resource Table?
A minimum of one month's advance notice.
What is: How much notice does the library need to accommodate a request?
Older students assembled for book talks or to learn about electronic resources & library info.
What is a Middle School or High School Class visit?
A box containing flyers of all types, tablecloth & runner, Wheel of Fun, prizes, and prize refill.
What is in the Outreach cart?
How do we know if the event went well, and we should send staff to future events at this location?
What is: By submitting feedback on the outreach Sharepoint page.
Formal presentation to a group of assembled children or assembled adults.
What is an Outreach Presentation?
From Barnett's SharePoint page, click Outreach and Class Visits, then click Outreach Intake Survey.
What is: Where can I find the link to the Outreach Request survey?
Teachers and/or parents assembled to hear about library resources & information.
What is a Parent/Teacher Presentation?
CML sign, wagon, rain jackets, umbrella.
What are additional items I can take with me to an outdoor outreach event?
Input mileage in timecard
What is: How do you get paid for traveling to an outreach event?