Property Codes
OWK
Outrigger Waikiki Beach Resort
Gold, Platinum, Black, Red
What are DISCOVERY membership levels?
This view option offers a panoramic 180 degree view of the ocean from the rooms lanai's. Offered at several properties.
What is Ocean Front?
What are the 4 components to the buying funnel?
Click this before you ask for the guests credit card in Pure Cloud.
What is Secure Pause?
ORF
What is Outrigger Reef Beach Resort
Perks earned at this level include: 7% D$ earn, 11am Early check-in, 4pm late check-out
What is Titanium?
Outrigger Kona Resort and Spa offers this unique wildlife experience.
What is the Manta Talk or Manta Ray Night Snorkeling?
RUPA
What is Resort, Unit, Price and Ask for the Sale?
Do this at the end of EVERY call in both Sabre Voice and Pure Cloud.
What is Wrap Up?
OKR
What is Outrigger Kona Resort and Spa
To earn Platinum, a guest needs to stay this many nights.
What is 10?
Honua Kai offer this amount of aquatic playground. Fun for the entire family!
What is 3 acres?
Tell me about...
Who are you travelling with?
What...
What are examples of open ended question styles?
First troubleshooting step when SV is having issues.
What is Clear Cookies?
MER
What is Maui Eldorado Kaanapali by Outrigger
Repeat Business, Brand Ambassadors, Increase Spend
What are reasons Outrigger has a loyalty program?
This place offers daily breakfast, evening pupus and a signature cocktail with the purchase of exclusive access.
Voyager 47 Club
W.I.N.E
What are the guests Wants, Interests, Needs and Experiences/Expectations?
Blind and Consult
What are the two types of transfers?
FOR
What is Outrigger Fiji Beach Resort
A great fall-back rate to get an enrollment and offer a discount to the reluctant buyer
What is DISCOVERY rate or DISCOVERY Advanced Purchase rate?
Enjoy an exclusive digital album download, included in the Resort Charge at this property.
What is Waikiki Beachcomber by Outrigger?
Taking notes, maintaining mind focus, fully present, focused on the caller
What is level 2 listening?
Ctrl+F
What is find function, best used in the Expand all when looking for hotel details?