RTC Life Cycle
Set patterns of behaviour
What is a change on a personal level
Represents the degree of change and the impact on the existing culture.
What is a change model
Organization members recognize a need for improvement
What is dissatisfaction with the present situation?
Blocks the change process
What are restraining forces
Reinforcing the change process and providing support.
What is Facilitation and support
Policies, procedures, organization structures
What are changes on an Organizational Level
High resistance
What is major change, major impact on culture?
CEO's word of assurance
What is motivation by management?
Perception of a change in power and influence
What is redistribution of power
Profit sharing, bonuses, stock-ownership
What are reward systems
This phase probably means life or death to change
What is phase 3
Low resistance
What is minor change, minor impact on culture?
The adoption of new technologies
What is an external pressure toward change
Loss of jobs, reduced promotional potential, reduced wages or benefits
What is threat to security
Opens books to employees, so that they can see the company's financial records, expenses and sources of profit.
What is open-book management?
Only few people who see need for change
What is phase 1
Some resistance is likely, but good management can probably overcome it.
What is major change, minor impact on culture?
The change is pushed by certain members of the organization
Lowering the status or prestige of an individual or group
What is threat to position power
People are forced to go along with the change
What are explicit and implicit coercion
Possibility resisters will mobilize to shift balance of power.
What is stage 4
Some resistance is expected, depending on the size of the threat and the speed of the change
What is minor change, major impact on culture?
Anything that increases the inclination of an oragnization to implement a proposed change program.
What are driving forces?
The familiar is preferred
What is disruption of routine
Recognizes the value of speciific group of workers based on measureable characteristics that become the basis for calculating pay.
What is gain sharing?