Definitions
A form owners must fill out with their personal and timeshare information so MVW can process ownership changes. It must be sent in with the required documents and the recorded deed change.
Transfer Packet
Rosa Delgado calls TMVC to report that her spouse, Miguel Delgado, has passed away. She wants to update the account and asks what changes can be made.
We should send the Changes Due to Death template. Depending on how the ownership is deeded, we may be able to remove the deceased spouse’s name from the account records, which does not impact how the week is deeded. Any deeded ownership changes require proper documentation.
Which article explains how Resolution Services determines whether a contract has been recorded in the county courthouse, establishing when final transactions (such as Elections) can be processed for VSE legacy ownerships?
Verify Contract Recorded for VSE Legacy Owners
What is the name of the attorney who processes deeds for Westin Los Cabos - Baja Point
We do not have the information. An email to Title Changes must be sent.
A legal document that allows a living Owner to give another person permission to act on their behalf for ownership changes
Power of Attorney (POA)
Evelyn Johnson’s children contacted us after her passing, requesting that the timeshare be placed in their names. No documents exist showing how ownership should transfer.
What can we advise the owners to do in this situation?
We can’t advise on how the property should be transferred. An attorney will need to assist first. Once documentation is completed, we can send you the transfer packet and outline our requirements.
Which article outlines the process for adding or removing a trustee on an ownership held in a Trust
Add or Remove Trustees
According to Knowledge, when a case is reassigned to the ADAPT Email VSE Eng Queue for Mexico properties, including WSJ, what is the exact name of the template that will be sent?
VSE Westin Lagunamar and St. John
A person legally authorized to act for an owner after they have passed away, using estate or probate documents.
Executor
Tanya Williams and Luis Mendoza recently divorced and remain listed as co‑owners on 11K Club Points. Each has been canceling the other’s reservations. Tanya contacts MVW, upset and asks that we take legal action, block Luis from making changes, and prevent any account activity. She states they plan to remove him from the deed and wants us to intervene in the meantime.
We can’t get involved in disputes between co‑owners or restrict account activity. Both owners have equal rights until official paperwork is received and processed. To remove an owner, all required documents, including a completed transfer packet, must be submitted. Once received, updates typically take 90–120 days to complete.
This is the article that explains the required steps a Liaison must follow when the owner is still alive, and someone legally authorized is calling on their behalf.
TMVC POA (Power of Attorney)
When is the finalization of the Village d’Ile de France ownership contract?
Midnight local French time on the last day of the last week in the Use Year 2082
Marriott’s right to review a resale contract and decide whether to buy the timeshare back on the same terms before it can be transferred to another buyer.
Right of First Refusal (ROFR)
Daniel Reyes owns 2 weeks. One is held under his individual name. The other is held under The Reyes Legacy Living Trust.
Each appears under a different Customer ID, and he wants both to show under the same online account for easier access.
We can align the individual and trustee numbers so they appear under the same online profile by joining the owner’s name across both accounts. If needed, we can send a transfer packet, and Club Dues remain separate per ownership.
Which article explains the steps Resolution Services must follow to assist a VSE owner in obtaining the Certificate of Voting Form to add an entity representative to a Trust, Corporation, or LLC?
VSE Entity Letter
Which Marriott Vacation Club resort breaks the International "rule" by requiring a deed instead of an Ownership Certificate?
Hint: South of America
Marriott Vacation Club at Los Suenos
A way the ownership was originally titled that determines how a transfer is handled after an owner’s death, allowing the deceased owner’s interest to pass automatically to the surviving owner without requiring estate or probate documents.
Hint:
The answer can be found in an ADAPT template and depends on how the title was originally taken.
Joint Tenants with Right of Survivorship
After receiving her first maintenance fee invoice, Monique reviews her deed and notices her name is spelled “Monica”, and her spouse, Jason Momoa, is not listed on the deed. She believes Marriott made an error and calls to report it.
Marriott can correct deed errors if they are reported within one year of closing. If the error is found after one year, the owner must request a review by emailing MVW MRTC Settlement Services with their ownership details and a description of the error. If the mistake is confirmed as an MVW error, a Corrective Deed will be prepared and recorded.
Which article explains the process Resolution Services must follow when an ownership transfer results in an incorrect Owner Benefit Level or the removal of grandfathered benefits for MVC or VSE ownerships?
TMVC Incorrect or grandfathered OBL Issues (Grandfathered OBL Issues & Corrections)
After navigating AMRE → Sales Administration Menu → Point of Sale Management, which screen should you access to find the legal names associated with a contract, as identified in its dedicated article?
Contract Inquiry Screen (CONT.INQ)