Holds
For a newly opened account how many days is the hold for a atm or mobile deposit
2 days
Are the banking centers required to document serial numbers of bait money
no
How many days is considered a new account for an alert
30 Days
Are we still required to have bait money in our drawer
yes
How will the client receive notification of hold if deposited in atm or mobile deposit
what should you do if there is bait money discrepancy associated with a teller drawer outage
1- count drawer to determine if true outage
2- follow outage prodecure
3- BCM submit details of outage to security
4- correct the money by supplementing missing cash or removing excess cash
If an account has been opened less than 30 days but has another checking open will this account receive a hold
NO
If a client has complaints about the new process how should we handle this