Quality
Food Safety
Service
Shift Management
PACE
100

What is the temperature range 10:1 and FRESH BEEF need to be on?

10:1 - 155-170F

FRESH BEEF - 175-190F

100

How often are you suppose to check the restroom?

Every 2 hours at a minimum

100

When should the presenter serve the order

When all items have been given out

100

How often in advance should you plan your shift?

24 hours in advance

100

What are all the ONMI channels

Kiosk, FC, DT, Curbside, Delivery, Table Service

200

How often should we be skimming our fryers?

At least every 30 min and 15 min during peaks

200

How many points do you loose if someone in the kitchen is wearing a bracelet?

5 Points

200

What are the 3 Ws

Why, Wait, Where

200

How often should a travel path be?

Every 30 min and 15 during peak
200

As a company what is the single most commonly missed item on a curbside visit?

Calling the customer by their name

300

What does FIFO stand for?

First In First Out

300

What is the required temperature on the back sink?

110F

300

What is the correct order when assembling an order

Hot items, EntrĂ©e, Fries, Condiments, Ice Cream, Napkin and straws 

300

What is a danger zone?

Anytime there are 3 or more customers
300

How many points do you loose for having a bad positioning during a PACE visit?

4 points equals to 15 points

400

How fast should the initiator react to the KVS?

Five seconds reaction time

400

How long do you have to finish food safety?

1 hour after change over

400

When do you serve an order in front counter?

Once you have all the sandwiches in the bag or tray

400

What is R2P and how does it work?

Receipt to Present. From the time the receipt prints to when you serve it

400

What is the line time?

Third car behind the order point. 70 Seconds

500

What does UHC stand for. What is the password?

Universal Holding Cabinet

1955

500

What is the minimum Daily Food Safety completion rate needed to pass?

80%

500

What is a CLC?

Customer Location Cell

500

How do you know when your kitchen crew are double timing the product?

By clicking on the small clock on the top right corner

500

How many points do you loose for not meeting Curbside times

8 Points