Systems
Shorthand
Individual
Coming and Going
What State am I?
100

This is what we use to enter incoming applications to load to Facets.

What is PSE?

100

What does SBC refer to?

What is Summary of Benefits (& Coverage)?

100

This is the team that processes Commercial applications that are not Employer based.

What is Individual?
100

This is how we get most of our Applications.

What is iStore or Online?

100

This is the where we get the most applications from.

What is Oregon?

200

This is where all our current members can be found.

What is Facets?

200

This is a PRL.

What is Payment Request Letter?

200

This person has gotten a nickname of Intelligent "__".

Who is Ty?

200

M is the code we use for this receipt method.

What is Mail?

200

These states require we mail out OOC's

What is Idaho and Montana?

300

You would see emails here.

What is Outlook?

300

This is what OOC stands for.

What is Outline of Coverage?

300

She lives the farthest out of all our temps.

Who is Kalli?

300

This is the only receipt method that is three letters.

What is FAX?

300

These are the two states with the lowest enrollment.

What are Idaho and Washington?

400

This is our Electronic Filing cabinet.

What is OnBase?

400

This is the shorthand for Open Enrollment.

What is OE?

400

We will be working the ____  side (not the Exchange) of Applications

What is Direct?

400

This is who takes care of our printing and mailing

What is the Service Center?
400

This state has embedded Peds Dental starting 1/1/2022.

What is Washington?

500

This is where you can find all of the instructions or Desktops.

What is Resource Book or SharePoint?

500

These are the state "Codes" that we cover.

What are ID, MT, OR and WA?

500

The Individual Team Leads and trainers are sometimes referred to as this.

What is E-Quad? (Eric, Emily, Erin & Evan)

500

This is a Receipt method we don't see very often.

What is WI or "Walk In".

500

This state requires the Head of Household to be the Subscriber.

What is Washington?