Open Studio for the Kids. They pick any painting we have and choose their colors
100
What is the minimum number of guests needed for a:
Sunday-Thursday Private Party?
AND
Friday and Saturday Private Party?
Sun-Thurs: 8
Fri and Sat: 10
100
What is the minimum age for our All Ages classes?
6
100
How does someone receive a punch on their Frequent Painter card?
1) Attending Class
2) Liking and Checking in on our FB page
100
What are our office hours?
Monday- Friday
12-5 pm
200
Are adults allowed to attend the kids workshops?
No. This is for kids only, ages 6+
200
What time do children's parties need to conclude?
5pm
200
How many rags does it take to properly clean the chalkboards?
3! Two wet, One dry
200
What are three situations where someone can receive a free wine glass?
1) 15+ people in their Private Party
2) It's their birthday
3) They answer a difficult trivia question correctly in class
200
Where is the first aid kit located?
Top of paint closet
300
When do we hold our Kids Workshops?
Thanksgiving Break, Christmas Break, MLK Jr Day, Spring Break, Summer Break.... anytime the kids are out of school
300
TRUE OR FALSE. We take a deposit for Private Parties.
FALSE. There is no deposit/down payment for our parties. When the host fills out a party contract, they give us their credit card information so we hold it on file in case we need to charge after a party.
300
What do we do with leftover wine from Thirsty Thursdays?
-Pour out and throw away
OR
-Take home
DO NOT
-give customers more
OR
-put back on shelf
300
How would someone get to paint for free?
They are the host/birthday girl/bachelorette of a Private Party with 12 or more guests.
What do you do if a child's parent wants to stay with them during the Kids camp?
Let them know that typically the parents drop off the kids and pick them up after. If they insist on staying, they have to sit separately from their child and we must encourage them not to paint for them.
400
What is the minimum age for kids parties?
6+
400
When do we use the Private Party sign-In sheet?
If everyone is paying separate and they have not registered online already. Let them write their name and email address. We have our own list on our side of the desk to write their name and form of payment.
400
If a Private Party has 12+ guests, someone will get to paint for free. How do we record this in the computer? Explain process.
Use a comp'd gift card as their payment ($35 or $45).
-Create a new gift card
-check the comped box as payment form
-type amount $35 or $45
-From: PWAT Conroe
-To: Customer's name
-Gift Note: November pp promotion. 12 guest minimum. Date and name of party.
-Type in customer name in the Customer section on right
-Copy and paste gc code into the reservation payment section
400
How many canvases come in each box?
18. 3 packs of 6
500
What do you do if a child wants to paint a picture that is outside of the PWAT gallery?
We cannot let them paint copyrighted artwork outside of our gallery. Must get them to paint something we have from the studio.
500
If your Private Party brings a baby/child- what do you do to handle this situation?
Nothing. It is their party and they can have whoever they want in the class
500
What are our Private Party promotions for the months of Oct, Nov, and Dec?
12 guest minimum- host paints for free
15 guest minimum- host paints for free and everyone receives a free wine glass
500
If a host gets to paint for free because they had the 12 guest minimum but has already paid online, what do we do?
Refund their cc in store, delete their payment, create a comp'd gc, and make a note of this payment change.
500
If there is a no-show for a class, what do we do with that canvas?
Check canvases out from class like normal including the no show. Add the no show canvas to the 'prepaint' box and mark on that check list (+1)