Billing
This option is used when the customer absolutely can't pay their entire renewal amount
Partial Payments gl
Do we cover compact tractor? If so, under what product?
Yes, under MC. Compact Tractor gl
The only state that has a standard policy type and a basic policy type.
NJ - Policy type gl
Bank that Progressive uses automatically attempts to present payments a second time should first attempt be unsuccessful (excludes credit/debit card)
Returned payments gl
Cancel due date cannot be extended for any reason.
Nonpayment Cancel Date Extension Request gl
A grey market vehicle
yes, Stated amount gl or manual vehicle symbols gl
Provides proof of liability insurance coverage to DMV so driver can obtain their North Carolina driver's license
DL123
If customer is concerned about a mailed payment not being postmarked on time, recommend for customer to make payment online OR offer to take credit card/check payment by phone.
Payment on the way gl
Option to reinstate with SONL may only be available for up to 30 days after cancel effective date. (California Drive, Missouri, & New York: Option may only be available for up to 7 days after cancel effective date.)
Nonpayment Reinstatement gl
Named Operator policy with business use
No, Vehicle use gl
Confirming registration status from Massachusetts Department of Transportation (massDOT) Registry of Motor Vehicles Web Site .
Delete or Replace Vehicle gl (MA)
Questionable agent behavior and misconduct
ABE
Actions taken to collect unpaid balance owed on canceled policy
Collections Process gl
Is a vehicle equipped with a snowplow acceptable in NV?
yes, Unacceptable Risks gl
Policyholder fails to respond to 2 written requests for underwriting information. Second request is nonrenewal notice
Nonrenewal information (MN)
Proof is not required when customer is rewriting due to moved out of state, AND Progressive policy is active or has canceled within last 31 days.
Garaging Address verification
A customer asked for proof of prior payment amounts.
Payment/Billing History Request gl
NI is unlicensed, owns a vehicle and has helpers who drive insured around as needed.
yes, Unacceptable Risks
We require Proof of Qualified Health Coverage if in the midterm the named insured is changing to options 4,5,6.
Qualified Health Coverage gl (MI)
Customers w/ large families are found to have a higher loss ratio than smaller families, due to having more people in the car at the time of the accident. It's important to confirm this information since the additional resident relatives are eligible for PIP coverage.
Additional Relatives in your Household gl (MI)