Building Trust
Active Listening Skills
Campus Resources
100

The individual credited to coming up with the following definition of trust:
Making something important to me vulnerable to the actions of others

Who is Charles Feltman?

100

Opening check-in, the "meat," and then wrap up and referrals

What is a basic outline of a 1-on-1 mentor session?

100

Charlie says they think they have strep

What is the Student Health Center?

200

The individual responsible for coining the acronym BRAVING, a model for learning and building trust in relationships

Who is Brene Brown?

200

Non-verbal skills, verbal skills, and responding to what somebody just said

What does active listening skills involve?

300

Overlapping ideas of fostering safety, creating connection, and stepping into a meaningful future in order to create trust.

What is the integrated trust building system?

300

Sit squarely, have an open and relaxed posture, lean in slightly, maintain eye contact

What are some positive non-verbal skills to practice during a mentoring session?

400

Using the BRAVING acronym, this term refers to assuming the best intent in others

What is Generosity?

400

Use "I" statements, Ask open-ended questions, and center the student's experience

What are some tips for handling difficult conversations?