Video Visits
EPIC
Locations
Sutter Misc.
Workflows
100

The procedure for offering a video appointment.

What is never offer?

100

The screen you use to see if a doctor has availability when no patient chart is accessible.

What is View Schedules?

100

The amount of divisions located within PAMF.

What is 5? 

(Mills, Santa Cruz, Palo Alto, Camino, Alameda)

100

Where you forward scam emails.

What is SpamBusters?

100

The appointment type for an 18yr+ ER visit follow up.

What is Return/General Office Visit?

200

The appointment type used when scheduling a video visit.

What is "Video Visit with Provider"?

200

The option to select from the Patient Sidebar when enrolling a patient in MHO.

What is "Appt Desk w/ MHO Enrollment Text MSG"?

200

The locations within Camino Division that have an Urgent Care.

What are Los Gatos and Mountain View?

200

Team Booker's current Team Lead.

Who is Vanessa Brambila?

200

The department you would call for a 17yr and under with eye concerns.

What is the STAT line?

300

The method of searching for an available video appointment.

What is manually?

300

The screen that shows all preferred pharmacies for the patient.

What is Clinical Information under Demographics?

300

The clinics located in the Palo Alto Division.

What are Los Altos, San Carlos, and Palo Alto?

300

The learning system we use quarterly to update training.

What is HealthStreams?

300

The smartphrase used when a patient's CV screening is positive.

What is .prespclinicreq?

400

The type of time slot available to be scheduled as a video visit.

What is "On Hold - Provider Request (VIDEO VISIT ONLY)"?

400

The tab that would be used to check for a PPD order.

What is Other Order under Chart Review?

400

The clinic location that previously was only Pediatric care but recently acquired 4 new Internal Medicine doctors.

What is 50 S. San Mateo Drive?

400

The new Operations Manager for PAMF.

Who is Brenda Lucio?

400

The current check in time for all in-person appointments.

What is 30 minutes prior to the appointment time?

500

Three appointment reasons that do not qualify for a video visit.

What is: 

NPV, HME, 3+ Issues, Breathing Concern, Burns, Head Injuries, Ear Wax, Foreign Body, STD Screening, Car Accident, Procedures, Glucose Monitoring, Pregnancy, Splint, TB testing, Sutures (placement and removal), Vaccines, Under 3Mo

500

The screen you would go to in order to opt a patient into text appointment reminders.

What is Communication Preferences under Additional Information under Demographics.

500

The clinic location(s) that are currently closed in the Santa Cruz Division.

What are Scotts Valley Main and Westside.

500

The current CEO of Sutter Shared Services.

Who is Jeremy Eaves?

500

The procedure when an unestablished patient shows signs of CoVid-19.

What is assign a PCP and send an encounter to the Respiratory Clinic?