Panda Express

Panda Culture

100

Company Theme 

What is Deliver Expectational Experience? 

200

Orange Chicken was invented in this year

What is 1987?

300

Be capable of always delivering exceptional results with high standards and great attitude 

What is Workability? 

400

Food w/ Passion, Service w/Heart, Ambiance w/Pride 

What are the 10 Fundamentals? 

500

We are committed to great operations and upholding our operating culture of excellence in our restaurants and Support Center. It is our competitive advantage.

What is Great Operations?

Food Safety

100

A high violation is worth ____ points

What is 11 points?

200

C1 temperature on induction table is 120 degrees, this is considered a _________ violation 

What is a high violation?

300

Vegetables that will be temped during Ecosure audit 

What is kale and cabbage?

400

Three most commonly found violations are:

What is temperature related, cross contamination, hand washing?

500

Food can be tempted ___ times before recording final temperature during an audit 

What is 3?

Guest

100

The three metrics on KPI on the guest category 

What is OSA, OSAT, and Ecosure?

200

DT % and time goal for the Region

What is 80% met goal within 3:30?

300

The three areas under Service with Heart are:

What is welcome & thank you, speed of service, 100% order accuracy?

400

The four categories of Food with Passion are:

What is heaping scoop, quality/taste, hot and fresh and always available?

500

____ points for order being ready on time for OLO OSA

What is 29 points?

N/A

100

Human quality detector consists of ______ and ______

What is Panda culture & competency? 

200

The two areas you are assessed in PTMS:

What is performance and competency? 

300

PTMS stands for:

What is Panda Talent Managment System?

400

A tool used for professional and personal development to identify areas of strength and opportunities 

What is IDP?

500

The 5 competencies for GM position:

What is developing direct reports, hiring/staffing, managing and measuring work, decisional quality, and listening? 

N/A

100

At which period does a store start to have SSS%

What is 17th period?

200

• If net sales last year were $212,000 and the SSS is 17.4%, what are your net sales this year?

What is

• $248,888

300

• If the Net Sales are $215,000 and the check average is $15.42, what is the amount of transactions?

What is 

• 13,942.93

400

• If COGS% = 32.0% and COGS$ = $9,250, then what is the Net Sales?

What is 

• $28,906?

500

Cash Flow formula is:

What is RC + amortization + depreciation?