Transcripts & Such
Can a learner have multiple Parchment Accounts?
What is: Yes.
What date must a K-12 admin submit signature updates to guarantee the updated signature will be reflected on the diploma?
What is: February 1st.
Does the Parchment Recruit Product make you happy?
No.
Name the Scribbles products we have Parchment Learn Courses for. Bonus points if you include the previous scribbles names.
What is: ScribOrder
K12 District Transfer - Formerly ScribTransfer
K12 Lottery - Formerly ScribChoice
K12 Enroll - Formerly ScribEnroll
Pre-K Enroll - formerly ScribPre-K
What is the preferred browser for ordering a transcript with Parchment Transcript Services?
What is: Chrome
Can an admin upload a transcript from the "On Hold" queue or do they need to first remove the hold and upload the transcript from the open order queue?
It can be uploaded from the on hold queue.
Can a school upload multiple roster files for the same issuance?
What is No?
What is: False
With ScribOrder, Do learners submit an order and pay for the transcript through the Parchment/Scribbles interface?
Why can't Parchment learner support representatives change a delivery destination on an order?
What is: This would be a FERPA violation
When a member submits a order for a learner using the Orders Tab, does this create a Parchment Account for the student?
What is: No
When uploading a roster file, can an institution use their own roster file format/pull a report from their SIS with student data or must they use the template file provided to them?
What is: They can use their own file.
What is the difference between an "Expression of Interest" and an "Inquiry"?
What is: Any student who has sent a transcript to a school (through Parchment) is included in both the "Expression" and "Inquiry" category.
Any student who is using college tools who opts-in to having a school as one of their interests is considered in the "expression" category.
Any student using college tools who opts in to having their data shared with schools and selects your school as one of their interests becomes ab "inquiry"
For the ScribOrder product, when a new order comes into the system, the admin receives a notification email. What is the name of this email?
What is: A kickstart email. The Kickstart email informs admins if they have any orders in the queue for processing.
This is the most common troubleshooting issue for diploma services.
For institutions with automation: When does the Parchment system check the students records for holds?
A: Before the Student Orders
B: During the ordering process
C. After the order has been submitted
E: A & B
F: A & C
What is: F (A & C) The parchment system can be configured to check for holds prior to the student placing an order (upfront checking) or after the student has submitted an order.
For Ship to Campus issuances, if the school find an error on a diploma in the review process of the workflow, what is the best practice?
What is: The school should delete the file that was uploaded and start over, uploading a new file in whole with the correct information.
When members are manually routing documents through Parchment Receive what options do they have for configuring how the documents appear in this file?
What is: They can have each document be separated into it's own file in the zip folder, or they can select to have documents combined into one file.
Explain what K-12 Lottery/ScribChoice is.
What is: K-12 lottery/ScribChoice removes the barriers that prevent local families from engaging in their district specialty, magnet and charter programs. Instead, provides families and staff with a school choice system that is accessible and simple. K-12 Lottery is a configurable, self-serve online solutions that makes it easy for districts to build a lottery solutions that addresses the unique needs of the program, families and staff.
What is: Data is not readable or is meta data.
Do all member institutions configured with automation offer S.S.O?
What is: No
True or False: The Parchment system can pre-populate emails and text notifications for the member. The member simply needs to enter in the message(s) check the box to "Make this message the default" and it will be saved for future issuances.
What is: False. Parchment does not offer the ability to pre-populate text notifications.
In Parchment Recruit, every year, on a set date, Parchment scrubs inquiries automatically and removes the previous year's seniors. On what does does this happen each year.
What is: August 1st
On August 1st each year, the list is automatically scrubbed to remove the previous year's seniors. Institutions will then get new inquires in over the next 12 Months. This is because we have an agreement with the students that they will be recruited as a first year student, so since they've likely made their decision by August , we remove them from this file.
With the K-12 Enroll product, what information will a parent include when creating a parent account? (100 points for each item guessed correctly.)
What is:
Parent name (first and last name)
Parent address
Parent telephone number
Relationship to student
Student name (first and last)
Student DOB
Is student a twin or triplet
Student enrollment status
Student grad year
Student grade for current year
Student grade for next year
Zoned school of attendance
How many quick bytes videos are available to support Parchment Admins? (Points if you are within 10)