Fine
What is our Fine bestseller at our location?
14k Alphabet Necklace
Classic Huggie Set (Taner Mini Huggies and Shimmer Huggies)
Rose Huggie Set (Rose Huggies and Parker Huggies)
Crew Hoop Set (Crew Hoops and Lou Huggies)
Wild Side Huggie Set (Lou Hoops and Wilder Huggies)
Venice Collection
14k Venice Mini Necklace
14k Venice Micro Mini Necklace
14k Venice Micro Mini Bracelet
14k Gold Venice Ring
White Sapphire Venice Ring
Opal Venice Ring
A customer wants to happiness their Wilder Ring (which they purchased 4 months ago) for the Wilder Chain Bracelet.
Happiness is 1 for 1. If the customer wants the Wilder Chain Bracelet they will need to purchase it.
Alarm Code, Shopify and Paycom Code
Only use your own code unless you have received permission to use somebody else's.
How would you handle a happiness for a lost Diamond Pave Huggie?
Ask the customer for a story on how the item was lost.
Find the order it is attached to.
Write down the story, order number, product and email to pass on to a manager.
The manager will then decide if it worth trying to get approved and be in contact with the customer.
Venice Mini Bracelet Layering Set (Venice Mini and Marin)
Go to Bracelet Set (Venice and Parker)
Tatum Bracelet Layering Set (Tatum and Bodhi Mni)
Classic Bracelet Set (Chloe Mini and Taner)
Taner + Tatum + Rose Collection
14k Gold Rose Bar Studs
Diamond Bar Studs
14k Gold Rose Huggies
14k Gold Rose Hoops
14k Gold Rose Ring
14k Gold Rose Delicate Ring
14k Gold Rose Bar Necklace
14k Gold Rose Bar Bracelet
A customer wants to happiness an item we no longer make.
Offer them in store credit to spend that day for the amount of the original product.
Discount and Gift Cards?
0-10 hours $0 Gift Card
11-29 hours $100 Gift Card
30 hours + $250 Gift Card
List all of the precious stones throughout the Fine collection. (Including Birthstones.)
Diamonds, Sapphires, Opal, Emeralds, Topaz, Turquoise, Freshwater Pearls, Citrine, Garnet, Amethyst, Aquamarine, Ruby, Peridot, and Pink Tourmaine
List all of our Fashion Necklace Sets. (8)
Parker Mini Layering Set (Parker Mini and Venice Mini.)
On Repeat Layering Set (Wilshire Charm Adjustable and Chloe Mini Choker)
Parker Layering Set (Griffin Dog Tag and Parker Necklace)
Venice Layering Set (Venice and Wilder)
Bali Layering Set (Bali and Julian Mini)
Bodhi Mini Layering Set (Tatum and Bodhi Mini)
Wilder Mini Layering Set (Wilder Mini and Slater Choker)
Marin Layering Set (Sunset Etched and Marin)
Bali Collection
14k Gold Newport Necklace
14k Gold Newport Bracelet
Any Trio Stud
You are scheduled for a 6 hour shift but the store is really slow and you feel like the day has been a break.
If you work over 5 + hours, a 30 minute break is mandatory no matter how slow or busy it is.
Store Meeting Expectations?
Show up. They are always in person at the store unless stated otherwise by Sarah.
What was in the latest Fine drop? (With prices.)
14k Gold Trio Flat back ($85)
Classic Diamond Flat back ($160)
14k Gold Newport Flat back ($80)
14k Gold Heart Necklace ($325)
14k Gold Heart Mini Necklace ($215)
14k Gold Star Necklace ($215)
14k Gold Flutter Choker ($295)
14k Gold Newport Flutter Necklace ($240)
Diamond Open Heart Huggies ($750)
14k Gold Mini Open Heart Huggies ($250)
Diamond Pave 13mm Huggies ($490)
14k Gold Micro Mini Venice Bracelet ($360)
Diamond Heart Signet Ring ($525)
Fine Sets? (2)
Diamond and White Topaz Ring Set (Cluster White Topaz Ring and Baguette White Topaz and Diamond Ring)
Opal and Diamond Layering Set (Opal Trio and Diamond Evil Eye)
Parker Pearl
14k Pearl Newport Necklace
14k Pearl Newport Bracelet
You are doing Ecom and an item to be fulfilled we do not have in stock, what do you do?
Summer Dress Code expectations?
No denim shorts (unless Sarah approved)
No Mini Skirts
If you bend over with your legs straight and we can see your cheeks it is a violation
Keep your dogs away
No strapless
Wear deodorant
No low v necks
What is everything in the Floating Diamond collection and their prices?
Floating Diamond Huggies ($670)
Floating Diamond Necklace ($365)
Floating Diamond Statement Necklace ($1100)
Trio Floating Diamond Necklace ($765)
Floating Diamond Trio Stationary Necklace ($850)
Floating Diamond Flutter Necklace ($1190)
What other collections have sets / bundles?
Wilder Alphabet Collection
Lexi Bracelet Collection
Astrology Collection
Gemstone Collection
Charms Collection
Fashion Studs
Bespoke Parker MIni Layering Set
Parker Collection
14k Gold Parker Necklace
Diamond Parker Necklace
14k Parker Bracelet
14k Parker Mini Bracelet
14k Gold Parker Ring
14k Gold Parker Link Huggies
14k Gold Parker Huggie
14k Gold Parker Earrings
Diamond Parker Link Necklace
You are unsure of something so you just do not do it or you do it wrong
...Just ask somebody
How can you be first in line for hours when/if more become available?
Start proving to the managers now that you have a good work ethic, will show up, engage well with customers, help the store as a whole and prove you are there for more than just a paycheck.