HVAC
How many points does a Parker and Sons HVAC inspection include?
What is 40
What are 4 symptoms your Water Heater needs to be placed?
What is No Heat, Age, Leaking, Lack of Service
What types of electrical service/estimates can we perform? (List 3)
Outlets, Fans, Switches, Generators, Elect Panels, Lighting, Ring/Nest Products.
How much commission do you get for a Combo WS/ RO Estimate & Sell?
What is $25 for the Lead and $50 for the sell.
How much does an insulation lead and sale pay you?
What is $25 for the lead and $50 for the sale.
Where are the major parts of a HVAC system typically located?
What is Ground/Attic and Roof/Closet
If a customer called in experiencing a clogged and leaking toilet, what job type and business unit would that request be booked with?
JT: Back-up Toilet / BU: Drain and Sewer
If the customer is experiencing no power to the kitchen, what priority level is this job request?
What is Urgent
What are 3 benefits of having Water treatment in your home?
What is R-Value? What is the safe R-Value Ranges?
What is R-Vale is the safe ranges of insulation. R38-R-60
What are 3 benefits of getting your HVAC unit regularly inspected?
What is Appliance longevity, Peace of mind, Upkeeping warranty
How much is a Camera Inspection?
What is $399-599
What fuels a Whole Home Generator?
Natural Gas
Who should you call if someone needs to cancel or reschedule their Water Estimate?
What is the Water Softening and Purification Department
After we install insulation do we go back for follow up checkups? If you how often?
Yes, After the first year of install, 3rd yr, and 5th year
Where can we find In-House Warranty information?
What is the Location Page in the Equipment Section
What is an anode rod? And how often does it need to be replaced?
A rod that goes inside a standard Water Heater. Needs to be replaced every other year if they don't have a water softener. replaced once a year if they do have a water softener.
What 3 things are considered a Critical Appliance?
What is Ac Unit, Refrigerator, and medical equipment
Water Department is in the dispatch chat? True of False
What is False
What is Cellulose Insulation
Recycled New paper treated with a fire retardant that is itchey, dirty and stinky.
What is the acronym for HVAC parts being replaced under a manufacturer warranty?
What is OEM
Name the 2 types of Trenchless waterline replacement.
What is the Pipe Burst Method and the Resin Liner method.
How long does a Elect Panel last in AZ?
What is 20 Years
How often does a Reverse Osmosis system need maintained?
What is first filter once a year, 2nd filter every other year, 3rd filter 3-5 years, 4th (membrane) 5 yrs
What are the 3 disqualifiers for an Insulation Lead?
Under 10 yrs, Flat Roof, mobile/ manufactured home.