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Describe the procedure for handling discrepancies found during a change fund count.
Any discrepancies found during a change fund count (at the start of shift, shift change, or end of shift) must be reported immediately to the staff supervisor for review and resolution. This ensures accountability and helps to identify potential errors or issues promptly.
Explain the importance of not sharing your ActiveNet login credentials.
It is important not to share your ActiveNet login credentials because each staff member has a unique ID and password for tracking transactions and maintaining accountability. Sharing login information compromises security and makes it difficult to trace actions back to the responsible individual.
According to the personal appearance code, what type of shirts are Recreation Specialists and below required to wear on Mondays during the Labor Day to Memorial Day period?
According to the personal appearance code, during the Labor Day to Memorial Day period, Recreation Specialists and below are required to wear collared shirts with the City logo on Mondays through Thursdays. PARO shirts are allowed for physical activities and on weekends during this time.
What is the immediate course of action for a staff member in the event of a robbery at the facility?
In the event of a robbery, the immediate course of action for a staff member is to comply fully with the robber's demands and to NOT resist in any way. Following this, the staff member should immediately call 911 and notify their supervisor about the incident.
Which Garland recreation center is located at 1310 W. Avenue F and offers programs like FYI Basketball?
Granger Recreation Center
List three "Do Not" actions when handling cash at the register.
Three "Do Not" actions when handling cash are: never leave the register open or unattended, do not multitask during a transaction, and do not make change for yourself from the register. These rules help maintain security and accuracy.
What are two key pieces of information an individual needs to provide when applying for the Recreation Financial Assistance Program?
When applying for the Recreation Financial Assistance Program, individuals need to provide proof of Garland residency, a valid photo ID, and proof of income for all household members over 18.
Who is responsible for approving program flyers before they can be distributed by Garland Parks & Recreation? What other requirement do these flyers have?
All program flyers must be approved by Garland Parks & Recreation marketing staff and must include the City logo before they can be distributed at recreation centers, libraries, and city facilities.
What are two examples of the types of facilities offered by Garland Parks & Recreation for community use?
Garland Parks & Recreation offers six recreation centers, two senior centers, five park pavilions, and five splash pads/aquatic centers, among other facilities. Two examples could be recreation centers and playgrounds.
How many parks are in the City of Garland?
63
Outline the steps to take if you suspect a guest has presented a counterfeit $20 bill that you have already accepted.
If you suspect a guest has presented a counterfeit $20 bill that has already been accepted, you should deposit the bill with the daily funds. Do not attempt to confront the guest or handle the situation beyond this point; the supervisor will manage any further investigation.
What is the stated benefit of Garland Parks & Recreation programs beyond just providing activities?
Beyond providing activities, Garland Parks & Recreation programs aim to encourage community engagement, promote fitness and fun, and ultimately enhance the overall well-being of the community.
What are two types of programs or services that are not covered by the Recreation Financial Assistance Program?
The Recreation Financial Assistance Program does not cover pool admission, concessions, already discounted programs, extended trips, or facility rentals.
According to the provided materials, how often is the Rec-Beat Activity Guide published and what kind of information does it contain?
The Rec-Beat Activity Guide is published three times a year (January, May, and September). It features information about upcoming programs and events offered by Garland Parks & Recreation.
Which park has a full 18-hole disc golf course?
Audubon
What are three required pieces of information that must be pre-printed on a personal check to be accepted?
Three required pieces of information that must be pre-printed on a personal check to be accepted are the account holder's name and address, the bank's routing and account number, and a pre-printed check number. This information is necessary for verification and deposit.
Who is authorized to process cancellations or refunds for program fees?
Only supervisors, Recreation Specialists, and the PRCAD accounting office are authorized to process cancellations or refunds for program fees. This policy ensures that these actions are reviewed and approved by designated personnel.
Explain the role of the 2019 Bond Program in relation to Garland's parks and recreation system.
The 2019 Bond Program ($117 million) provides funding for modernizing Garland's parks and recreation facilities, helping to implement the vision outlined in the Master Plan.
Describe one way in which Garland Parks & Recreation gathers input from the community regarding its programs and facilities.
Garland Parks & Recreation values public feedback through various channels, including community meetings, social media platforms, and surveys to understand community needs.
What year did Hollabaugh open after renovations?
2023
Describe the process for accepting a credit card payment over the phone for a facility reservation.
When accepting a credit card payment over the phone for a facility reservation, you must obtain the full credit card information (card number, expiration date, security code, and cardholder name). Additionally, a printed receipt must be mailed or emailed to the guest to confirm the transaction.
Briefly explain the "two-deep" supervision rule for staff when interacting with children.
The "two-deep" supervision rule means that a staff member should never be alone with a single child. Staff should always remain visible to other staff members when interacting with children to ensure safety and prevent any potential for misunderstandings or allegations.
What is the purpose of the Garland Parks & Recreation Master Plan, and what is its timeframe?
The Master Plan serves as a strategic roadmap that aligns Garland's recreation programs with community needs and sets long-term goals and priorities for the parks and recreation system over the next 10 years.
What is the primary goal of the Garland Parks & Recreation Financial Assistance Program?
The primary goal of the Garland Parks & Recreation Financial Assistance Program is to help families and individuals with limited financial resources participate in the city's recreation programs.
How many recreation centers are there?
6