Overcoming Barriers
Better Listening
Ethical Listening
Improved Listening &
Critical Thinking
Analyzing Speeches
100
Select Attend to Understand Remember Respond
What are the requirements of listening?
100
Listen with your ears as well as your ______.
What are eyes?
100
Audience members share the responsibility with speakers for ______ communication.
What is ethical?
100
This is not a fact because it's based on partial information or indirect observation.
What is inference?
100
This is the process of using standards to evaluate the effectiveness and appropriateness of messages.
What is rhetorical criticism?
200
This happens when your working memory is so full it's hard to concentrate on and remember messages.
What is information overload?
200
If you become emotional in response to something a speaker says, remember to keep an open ____
What is mind?
200
*Be attentive *Avoid ethnocentricities *Understand needs, goals and interest of both speaker and audience
What is how to demonstrate sensitivity to differences?
200
This is the process of drawing a conclusion from evidence within a logical framework of arguments.
What is reasoning?
200
Two fundamental goals of a good speaker involve creating speeches that are both ____ and ____.
What are effective and ethical?
300
Move to another seat Close the blinds and/or the door Instruct audience to turn off cell phones
What are ways to deal with outside distractions?
300
If you find your attention drifting, you should ask yourself this question.
What is "What's in this for me?"
300
When entering a communication situation, audience members have the right and responsibility to show up with ___________.
What are expectations?
300
These numbers are necessary to supply credibility and should remain reliable, unbiased, recent, representative, and valid.
What are statistics?
300
Sam chooses for his informative speech topic, Voting for Donald Trump. Why is this considered ineffective?
What is speech does not achieve its intended purpose.
400
Becoming so critical of or impressed by a message that you decide too quickly on the speaker's trustworthiness.
What is prejudice?
400
Listen for _____ ideas to help summarize, comprehend, and remember a speech.
What are major?
400
As a listener, you have a right to expect a speaker's message to be __________, organized, and competently delivered.
What is coherent?
400
An _____ lends credibility to a claim when the source is an expert.
What is opinion?
400
To give sensitive verbal feedback, you should use ___ statements.
What is I?
500
125 words per minute vs. 700 words per minute
What is the difference between speech and thought rate?
500
Re-sort disorganized ideas Rephrase and summarize the message Repeat key points you want to remember Look for "information handles"
What are ways to become a more active listener?
500
As a listener, ___________ communication is your primary means of feedback.
What is nonverbal?
500
If, as a speaker, you want your audience to agree with your conclusions, you must offer sufficient, credible ______.
What is evidence.
500
Pete has made up statistics to support his emotional claim that more parking is needed on campus. Because he has fabricated information, Pete's use of rhetorical strategies is considered _________.
What is unethical.