ATLAS
You click this from the blue bar to set up an Accident Tow.
Dispatch
What are the 2 types of 3rd party coverage
Property Damage
Bodily Injury
Instead of using the term "At Fault" it is recommended we use the term
Responsible Party
The process of setting aside the dollar amount that the company can reasonably expect to pay for a complete settlement of the claim, including any anticipated allocated expenses, is known as
Reserving
Who will you contact to extend the rental?
The PD Adjuster
the system used to sent outgoing text messages
What part of the policy would you look for a coverage exclusion if the insured is seeking coverage?
Part III Physical Damage Coverage
If the insureds reports a claim that they rear-ended the claimant at a stop light. Are you able to set liability at FNOL?
Yes
When you open a reserve line without a specific dollar amount, ATLAS determines and sets aside the appropriate dollar amount for the reserve,
STAT Reserves
The insured calls you and says they cannot make their Auto Repair Express appointment later that day. After rescheduling them for a better time, what should you do?
Call the Auto Repair Xpress shop to let them know about the change
When accessing a claim that is a in a licensed states, what is the message that ATLAS displays?
This is a licensed state or requires special handling. Please refer to the knowledge Tool.
The insured has a family auto policy in CA, the insured was involved in an accident with another party July 25th 2022. Is the claimant still able to pursue damages to their vehicle.
Yes until July 25th 2025. PD Status of limitation for CA is 3 years.
This tools is located within ATLAS and is used to assess liability.
Claims IQ
A _______ reserve is when you set aside a specific dollar amount for a reserve line.
Case
This inspection type is set up when the vehicle is flagged as a possible total loss
Vehicle Inspection Center (VIC)
Select this tab from the blue bar when setting up an inspection.
AD Summary
Driving through wet paint would be considered Comp or Coll
Comp
You are handling a claim in CO and has just finished assessing liability. You determined that the claimant was 60% responsible for the accident. What percentage is the claimant able to recover?
0%
The claimant reported that insured hit their parked unoccupied vehicle. The claimant plans to use GEICO for coverage, they stated they will need a rental while their vehicle is being repaired. What exposures and reserves line would you open for the claimant.
Property Damage Exposure: Property Damage and Loss of Use Reserve Lines
This type of inspection are only available in select territories. Requirements are:
Good or bad paycode
Vehicle should be non-drivable, or not safe to drive
Repairable vehicles
Field Inspections
To add a new vehicle incident to a claim you will start on this screen.
Parties Involved
Form Edition
State is MS
Intersection accident, Liability assessed at 50/50
There was a NFP that hit while sitting at the intersection
Who would the NFP collect from?
Either party, once would pay 100% and recoup the other 50% from the other carrier.
Our insured was going for a an evening stroll when they were hit by a vehicle as they were crossing the street. Which "Accident Type" would you select?
Struck While a Pedestrian
What must you advise the insured when explaining rental coverage?