Terminals
The model of terminal as three types and there is a difference between the types.
What is par phase -10 -11 -12. -10 no display, -11 2x20 line display, and -12 graphical display?
The process to conduct a self-test on a printer
What is turning the printer off holding the feed button down as the printer is turned on and it will print out diagnostic slip?
I don't know. It is our policy. They messed up again.
What are Red Zones?
The CEO of ParTech
Who is Savneet Singh?
Case Number
What is something that we give the customer at the end of the call?
The MSR is built into the device.
What is ES8000?
Digital Persona
What is the model of the fingerprint readers.
When taking a call with a customer there are things that need to be kept in mind.
What is empathy, willingness, active listening?
The PAR logo represents...
What is hospitality?
All resources available to assist in troubleshooting cases.
What is Right Answers, SharePoint, and Slack?
Available cash drawer connection for a ES600.
What is one connector with a RJ-11 connection type?
An error occurred activating the bar code reader.
Unable to open com port COM 13
The bar code reader will not be usable until this issue is addressed.
What is checking com settings in SE and in DM. reseating cables, and/or scanning configuration codes?
It is how you present yourself.
What is professionalism, tone of voice, and pace?
Name the Five ParValues
What is Authenticity, Awareness, Dreaming, People, and Perseverance?
Placing a time off request process.
Go into ADP to check balance of time off. Login to SharePoint go to L1 and calendar to check if anyone else has the day off. Place request. Then go back to APD and go to time off and then my time off and then submit request.
The amount of COM Ports and their connection types for a ES600.
What is 4 com ports? Where is COM1 =DB-9, COM 2 and 3 are RJ 45 and COM 4 RJ-11?
The article used to assist in troubleshooting cash drawers.
What is KBBF20?
The two types of customers
What are internal and external customers.
The six supervisors are...
Who are JD McFarland, Trey Cornish, Ray Lane, Andrew Clark, Mike Brinkerhoff, and Mike Johnson?
The director of customer support.
Who is Tonia Martin?
The mounting options for a ES8000
What is counter, low profile, and wall mount?
Customer is unable to use their fingerprint to login into the register. The troubleshooting steps are?
What is checking SE for authentication to login to system with fingerprint, reinstalling drivers, reseating cable, and swapping device with a working device?
The way to have a perfect call.
What is focusing, allowing the to communicate, ask clarifying questions, and consnsus?
The year the company was founded.
The statement used in regards to Right Answers.