Fello.
When does "The Arc of Central Chesapeake Region" officially become known as "Fello."?
5/21/2025
What is the email address for the Intake & Enrollment team?
FMSParticipants@thearcccr.org (As of 5/21/25 SDSParticipants@fello.org)
What are some of the responsibilities of the Employee Relations team?
Unemployment, Verifications of Employment, Workers Compensation, Employee Separations/Inactivations.
What does FMCS stand for?
Financial Management & Counseling Services
What is a PCP?
Person Centered Plan
Will any of the services we provide to the community and the people we support change on 5/21/2025?
No, we aren’t changing the services we provide. We will continue to provide person-centered services to people with disabilities and create affordable housing for all.
Who is the head of the enrollment team and what is their title?
Karen Bradbury - Director of Outreach
Is the Employee Relations team responsible for Fello Employees?
No - The Employee Relations team is responsible only for the employees of Participants. For internal employees, people@fello.org should be contacted.
Who are the four directors in Self Directed Services? What are their titles?
Leigh McHargue - Director of Employer Resources
Peter Koch - Director of Stakeholder Relations
Karen Bradbury - Director of Outreach
Alethea Ragland - Director of Processing Operations
What is an acceptable Participant signature?
Acceptable signatures
-Signed name
-Stamped or typed
-'X'
-Fingerprint
Were there any specific issues that led to the decision to disaffiliate from the Arc?
No, there were no specific issues or disagreements with The Arc US or The Arc Maryland. We will continue to support and advocate alongside them on behalf of and with people with disabilities!
If you are unsure of the contacts of a Participant's team, who is the best person to contact and where can you find this information?
The enrollment facilitator, on the Intake & Enrollment Smartsheet.
Can a support broker terminate the employee of a Participant?
No - A separation can only occur when authorization is granted by the participant employer or their authorized representative/guardian that we have documentation on file for. They have final choice.
Is a Designated Representative a paid position?
No - A Designated Representative is an unpaid position, and that the acceptance of this position will prohibit this representative from working in a paid capacity under any waiver service category.
*If this designated representative is a relative (i.e., my parent, stepparent or sibling) no other relative (parent, stepparent or sibling) can work as paid staff under self-direction, per the rules outlined in DDA’s waiver programs.
What is required from an applicant to start a BGC?
-Legal Name
-Phone number
-Email address
What will the new name for "Health at Work" be on 5/21/2025?
Health Connection
Can you list 3 responsibilities of the Outreach team?
Family as Staff form review, Budget Review, Participant Agreements, Participant Enrollment, etc.
Who is the business partner for Self Directed Services?
Bradley Welsh
When an individual makes or influences a decision and does so for some personal gain that may be unfair, unethical, or even illegal and that could have an adverse effect on the participant they are supposed to support. .
Conflict of Interest
*For example, in a situation where a legal guardian or family member are serving as paid staff to a participant, another team member can be tasked to assure that the services being provided meet the participant’s desires and interests.
Can a Participant move forward with onboarding an applicant if HITS are returned in their BGC results?
Yes - a participant may choose to move forward with an applicant. However it is DDA's final decision as to whether that applicant will be hired to support the participant.
*DDA approval must be on file within the Applicant's folder.
Will any of our funding be impacted by disaffiliating from the Arc?
No.
If a FAS form on file differs from the ADPI form that you've received, would the FAS form or ADPI form need to be updated?
This would be the team's discretion. We are able to advise them on what their options are, but we can not make the choice for them.
What do we need in order to provide a verification of employment to a third party?
A borrower's authorization or signed consent form.
The neutral member of a Participant's team.
What is the Coordinator of Community Services (CCS). They are not chosen by the Participant.
What are the three sides of the Fello Enterprise?
Fello Self Directed Services, Fello, Fello Communities