Auto Loan Insurance
Checking Accounts
Online Banking
Service Requests
It's in the Vault
100

This would be denied if presented as an acceptable form of insurance

What is "Insurance Card."

100

This company works alongside Partners 1st for check orders

Who is "Harland Clarke."

100

This section of Online Banking allows members to apply for any type of new account

What is "Applications."

100

This Service Request is used to mark a card for travel

What is "Travel Notice."

100

This page has a "Frequently Used Links" section that includes items like Docusing and MeridianLink

What is "Member Operations."

200

Acceptable insurance is tracked by this company

What is "State National."

200

DAILY DOUBLE

Up to 5 ATM withdrawals are free a month but anything over 5 costs this amount

What is "$1.25."

200

Passwords must be a minimum, this amount of characters

What is "12."

200

This service request is used to reverse a payment on a loan

What is "Back Off Payment."

200

DAILY DOUBLE

Bill Pay Stop Payment forms require the member to do this to continue

What is "Sign the form"
300

Borrowers sign this form during an auto loan closing

What is "Agreement to Provide Insurance."

300
1st Rewards Checkings can avoid a monthly service charge by utilizing E-Statements, ACH, and this final item

What is "5 Debit Card Transactions."

300

Issues with services like Bill Pay or Mobile Deposits can be reported via this support ticket

What is "Online Banking Support Ticket."

300

This service request is used to change a member's overdraft needs

What is "O/D Setup and Adjustments."

300

Check retention is necessary to ensure accuracy and must be retained for this specific amount of time

What is "6 Months."

400

DAILY DOUBLE

Borrowers without acceptable insurance will have this added to the principal balance of their loan

What is "Collateral Protection Insurance."

400

Checking accounts become inactive after this many days

What is "180 Days."

400

DAILY DOUBLE

Mobile-Specific Features include items such as Remote Check Deposit, Biometric Login, and this final feature

What is "Quick Balance."

400

This service request is used to change someone's loan due date

What is "Loan Modification."

400

If a deceased member has active debit cards, credit cards or online banking, these items will be locked by which department

What is "Member Operations."

500

Insured's name, VIN, comprehensive and collision coverages under $1,000, policy period, lienholder and this final item must be included on a declaration page to be classified as acceptable


What is "Policy Number."

500

A minor can be an owner of a checking account and/or have a debit card only if this happens

There is a non-tax owner aged 18 or older who signs to be on the account.
500
This must be completed prior to a member enrolling for Online Banking

What is "Paying $5 membership fee."

500

This service request is submitted when a former member is wanting to make a payment towards their charged off account

What is "Collections Recovery."

500

No matter the credit score, these members are NOT eligible for Privilege Pay or Loan Products

Who are "Members without US-issued TIN."