Partners Continuing Care is one organization within this larger system.
What is Partners HealthCare?
100
3 common patient concerns/values
What are responsiveness, timeliness, cleanliness, competency and communication?
100
The most effective way to prevent infection
What is hand washing?
100
You should do this after you have been touching the patient’s environment
What is hand washing/hygiene?
100
PCC
What is the acronym for Partners Continuing Care?
200
Name two communications that employees should stay in touch with.
What are Pulse, On the Road with David Storto, PCC InSite, Spotlight and PHH Connections?
200
2 ways PCC has addressed patient values/concerns
What is purposeful rounding, clear/consistent communication, EPIC, survey follow up, and patient feedback.
200
Name two areas/regions where outpatient services are offered.
What is the north and south regions? (May also accept any towns they may name in those regions)
200
Provide nonjudgmental and compassionate listening for spiritual or emotional distress
What is the chaplain’s role or social work role at PHH?
200
SRN
What is the acronym for Spaulding Rehabilitation Network?
300
Name two service lines Partners Continuing Care offers.
What are Long term acute care, Inpatient Rehabilitation services, skilled nursing, outpatient and home care?
300
Purpose of CLIP (Collaborative Learning Improvement Program)
What is a program that encourages all staff to get involved and to make process improvements?
300
The new electronic medical record system that has been implemented across PCC
What is eCare?
300
Patients are reassessed against standard precautions each time we see them to ensure they won’t do this
What is fall?
300
PHH
What is the acronym for Partners HealthCare at Home?
400
PCC’s tag line and/or motto.
What is Find Your Strength?
400
This document outlines the care and treatment, choice, consent, information, privacy and confidentiality, safety and patient responsibilities that are incorporated in our daily care across PCC
What is the Patient Bill of Rights?
400
The president of Partners Continuing Care
Who is David Storto?
400
Types of isolation procedures
What are contact, droplet and airborne precautions?
400
ICARE
What are the PCC values: Innovation, Collaboration, Accountability, Respect and Excellence?
500
The pillars of our mission.
What are Clinical care,Teaching, Research and Advocacy?
500
Name this statement: We will:
• Care for you as a whole person with compassion and empathy.
• Honor your individual needs and preferences.
• Coordinate your care with timely, clear communications.
• Welcome your family as valued and respected members of your care team.
• Help put your fears to rest so that you can focus on your health.