Intranet Web page
Unit-specific newsletters
Unit lounge bulletin boards
Forum presentations
E-mail distribution lists
Communication tree
Council meeting master calendar
What are communication tools
100
Tasks vs relationships/ Cost vs care/ Stability vs change
What is a an example of a polarity often seen in healthcare
100
A tool to help you get a "how are we doing" assessment of a process
What is red dot exercise
200
A structure to ensure that your meeting time is focused and productive
What is an agenda
200
Patient focused, evidence based and interprofessional
What are the basic elements of IPM
200
Holding two opposing and interdependent points of view equally and at the same time
What is a polarity
200
Behaviors or circumstances that would indicate that you are slipping into the down side of a polarity pole
What is a red flag indicator
200
membership reflects the dept/unt vs attendees vary from meeting to meeting
agenda set by members/ agenda set by manager
info and dialogue/ info u only, maybe some dialogue
Decision making ve usually no decision, maybe info gathering
How is a council different from a staff meeting
300
Start and end on time; no side bar conversations
What examples of ground rules
300
A communication process in which every person in a unit is connected to partnership council
What is 1:1
300
Collaboration or Opposition/ Looking for common ground or winning as the goal
How iss dialogue different from debate
300
Behaviors that would describe the desired state of a polarity pole
What is the upside of a polarity
300
Decisions that occur outside the realm of the staff or manager domains of decision making; require the input and perspective of all participants
What is shared decision making
400
A structure and process that provides time for unit staff to work on safety initiatives, quality improvement, improving the work environment.
What is a partnership Council
400
The purpose of this council is: (a) coordinate the efforts the unit-based partnership councils and other reporting committees; (b) identify and implement standards of care and evidence-based practice across the continuum of care; and (c) identify and resolve clinical and systems issues impacting or affecting delivery of family-patient centered care and patient safety and clinical outcomes.
What is the purpose of Central Council
400
This tool provides a way for groups to come to agreement that invites different perspectives and for the group to consider the outcomes of a decision.
What is Shared decision making
400
A schematic of the total polarity process and outcomes desired.
What is a polarity map
400
Specific, measurable, attainable, Relevant and timely
What is a 'SMART' goal
500
A meeting tool to ensure that the tone of the meeting is set and all meeting participants have a voice at the table.
What is Check IN
500
Shared Purpose
Dialogue
Relationships
Networking
Scope of Practice
Competency
Integrated Competency
Evidence Based Tools
Integrated documentation
Professional Exchange Report
What are elements of a Healthy work environment/ professional practice environment
500
This communication tool promotes the perspective or looking at what works, rather than focusing on what isn't working
What is appreciative inquiry
500
Respond to a TJC finding about an unsolvable issue, develop an action plan to improve performance around a complex issue...