History & Miscellaneous
Policies
Programs
Processes
Brandon
100

2009

When was MedCerts founded?

100

MedCert’s programs are nationally recognized and accredited by the _____ and approved by a number of industry-specific organizations.

What is the Accrediting Commission of Career Schools and Colleges (ACCSC)?

100

This program offers the COMPTIA A+ and ITF+ certifications.

What is the IT Support Professional (IT-1000)?

100

This MUST be stated on every call to be in compliance.

What is the call recording disclosure (...on a recorded line)?

100

“All Gas,...”

What is No Brakes?”

200

Craig Sprinkle

Who is our CEO / President?

200

MedCerts covers how many attempts for each official certification exam.

What is the 1st attempt?

200

These 2 healthcare and medical training programs offer 4 certifications each within their respective programs.

What are the Allied Healthcare Professional and Clinical Medical Professional programs?

200

There are ___ Call Phases are there during a phone consultation.

What are 5?

200

Brandon’s 1st job

What is Smoothie King?

300

2020

When MedCerts became a Stride Company?

300

 Enrollment period is defined as…

What is a period of 12 months from the official program start date?

300

Name one course demo we have available on our website.

What is EKG Technician, Patient Care Technician, OR Sterile Processing Technician?

300

Name the document you email a student as part of the referral process.

What is the IRS Form W-9?

300

Brandon’s current vehicle

What is a Chevy Colorado ZR2?

400

Instead of interest, we charge this on our own payment plans.

What is the (3.5%) transaction fee?

400

Students should devote ___ - ___ hours per week to their learning.

What is 15 - 20?

400

AAPC, BACB, HSPA and AHIMA are the only certifying bodies that allow this.

What is in-person testing?

400

Name the first 3 Call Phases.

Double your Points if you can demo all 3.

What is Intro, Agenda, Discovery?

Double your Points if you can demo an intro, agenda and initial discovery question.

400

Brandon’s favorite adult spirit to drink

What is whiskey / bourbon?

500

The true definition of a salesperson.

What is a communicator or someone good at communication?

500

Name at least 4 of the 8 possible requirements for admission into a MedCerts program.

What is (1) Completed MedCerts Student Application and Enrollment Agreement, (2) Consultation with MedCerts Rep, (3) 18 years of age or older, (4) H.S. Diploma, G.E.D. or equivalent, (5) Able to read, write and speak English, (6) Take any applicable skills assessment, (7) Established a payment method/plan and (8) If taking RX-3000, a copy of government-issued photo ID?

500

How many Certifications require a Clinical portion that is separate from their actual Program here at MedCerts?

Double Your Points for listing them all.

What is 6?


Certified Phlebotomy Technician

Certified EKG Technician

Tech in Surgery - Certified

Registered Behavior Technician

Certified Registered Central Service Technician

Certified Medical Laboratory Assistant

500

A method to gain a firm commitment for the next follow-up or step(s).

What is the Two-Option Method?

500

This phrase BEST represents our team vibe:

  1. Measure twice, Cut once

  2. Many hands make light work

  3. Hustle in silence, Let the results speak

  4. Teamwork make the dream work

What is (D) Teamwork makes the dream work?